IT Program Manager

Program Management DirectorThis role works under the direction of the Center for International Blood and Marrow Transplant Research (CIBMTR) Senior IT Director and leads the program management team. The role partners closely with IT team members and cross-functional personnel across data operations, statistical operations, finance, and administration, and coordinates across CIBMTR's affiliate organizations to keep business priorities and technical execution aligned. Operating within a hybrid Agile Scrum environment, the role is accountable for a portfolio of concurrent initiatives — setting priorities, maintaining delivery governance and standards, and reporting program health to leadership — so that teams deliver high-quality solutions on time.Primary ResponsibilitiesProgram & Project PlanningDefine project scope, requirements, deliverables, and business timelines.Estimate IT effort and duration for small to large-scale projects by defining requirements and collaborating with IT team leads, applying a consistent sizing methodology.Maintain visibility across the portfolio of active initiatives; support budgeting and balance capacity against demand with resource leaders.Delivery Execution & GovernanceFacilitate meetings for discovery, planning, implementation status, and project governance.Track deliverables, timelines, and dependencies across initiatives.Lead risk management, including identification, mitigation planning, and escalation.Remove team obstacles and impediments to keep delivery on track.Support steering committee governance and report program health, delivery risks, and dependencies to leadership.Lead, mentor, and provide direction to the program management team.Prioritization & Agile DeliveryGuide prioritization and conflict resolution across competing initiatives, and ensure backlog items and requirements are well-defined and actionable.Drive product alignment as the team operates within a hybrid Agile Scrum model.Lead iteration planning and release management.Methodology, Operations & Vendor ManagementMaintain the SDLC and delivery standards across Waterfall and Agile Scrum, including templates for requirements, issue tracking, and testing and validation.Manage vendor relationships, deliverables, timelines, and dependencies, and escalate performance risks or delivery variances.Perform other duties as assignedKnowledge – Skills – AbilitiesKnowledge of computers, electronics, digital media, databases, applications, software development, risk management, and information security.Strong understanding of program and project management practices supporting enterprise technology initiatives.Understanding of data-driven environments in healthcare, research, or regulated industries.Ability to connect technical initiatives with operational and strategic objectives.Ability to independently manage complex, multi-stakeholder initiatives in dynamic environments.Strong judgment in prioritization, dependency management, and issue escalation.Demonstrated ability to coordinate work across technical and operational teams.Proven ability to manage ambiguity while maintaining program clarity and momentum.Experience supporting organizational change associated with major technology initiatives.Strong relationship-building and stakeholder management skills.Exceptional written and verbal communication skills.Conceptual understanding of modern data and analytics environments, including:Working knowledge of Agile delivery methods and Scrum concepts.QualificationsAppropriate experience may be substituted for education on an equivalent basis.Minimum Required Education: Bachelor's degreeMinimum Required Experience: 8 yearsPreferred Education : Bachelors' degree in Management Information Services, Computer Science, Business, or related field; or MBA, MS, or other advanced degreePreferred Experience: 8 plus years of project or program management experience. Experience operating in healthcare, clinical research, or regulated environments. Experience coordinating across multiple organizations, stakeholders, and vendorsPreferred Certification / Licensure (s): Certification in PMP (Project Management Professional); Agile or equivalent program management certifications.Physical RequirementsWork requires occasionally lifting moderate weight materials, standing, or walking continuously.Work EnvironmentOccasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.Sensory AcuityAbility to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.Why MCW?Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options403B Retirement PackageCompetitive Vacation and Paid Holidays offeredTuition ReimbursementPaid Parental LeaveEmployee & Family Assistance Program (EFAP)Pet InsuranceOn campus Fitness Facility, offering onsite classesAdditional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.For a brief overview of our benefits see: Benefits OverviewFor a full list of positions see: MCW CareersAt MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.