Warehouse Operations Manager

Job Description

Job Description

Key Responsibilities

Warehouse Management

• Oversee daily warehouse operations including receiving, inspection, storage, and distribution of goods
• Ensure all products are handled with care, especially high-value and custom luxury items
• Maintain a clean, organized, and secure warehouse environment
• Develop and enforce warehouse procedures and best practices

Inventory Control

• Manage inventory accuracy through regular cycle counts and audits
• Track incoming shipments and outgoing deliveries with precision
• Coordinate with sales and procurement teams to ensure product availability and timelines
• Implement systems to reduce loss, damage, or discrepancies

Logistics & Delivery Coordination

• Schedule and oversee local and national deliveries, ensuring timely and accurate fulfillment
• Coordinate with vendors, freight carriers, and white-glove delivery services
• Optimize shipping methods and costs while maintaining service quality
• Troubleshoot delivery issues and proactively communicate with internal teams and clients

Operations Management

• Streamline workflows to improve efficiency across warehouse and operations functions
• Collaborate with leadership to implement operational strategies and improvements
• Monitor KPIs such as order accuracy, delivery timelines, and inventory turnover
• Assist in budgeting, forecasting, and cost control initiatives

Team Leadership

• Hire, train, and manage warehouse staff
• Foster a culture of accountability, attention to detail, and service excellence
• Conduct performance evaluations and provide ongoing coaching

Systems & Reporting

• Utilize inventory management and ERP systems to track operations
• Maintain accurate records of shipments, inventory, and warehouse activity
• Generate reports for leadership on operations performance
• Preferred Experience
• Background in luxury goods, interior design, construction, or architectural products
• Experience coordinating white-glove delivery or installation logistics
• Familiarity with procurement and vendor management
• Experience in customer-facing, customer service role
• Experience in management of a warehouse facility

What We Offer

• Competitive salary based on experience
• Opportunity to work with a respected luxury design brand
• Collaborative, design-driven work environment
• Growth opportunities within a dynamic and expanding company

Alexander Marchant is a premier luxury architectural hardware, plumbing, lighting, and design showroom serving designers, architects, builders, and discerning homeowners. With showrooms across Texas and Oklahoma, we represent some of the world’s leading luxury design brands and provide expert product knowledge, personalized service, and project support from specification through completion. Our Oklahoma City showroom offers a collaborative, design-focused environment where team members have the opportunity to build relationships within the design and construction community while growing their knowledge of luxury products and project management.

Company Description

Alexander Marchant is a premier luxury architectural hardware, plumbing, lighting, and design showroom serving designers, architects, builders, and discerning homeowners. With showrooms across Texas and Oklahoma, we represent some of the world’s leading luxury design brands and provide expert product knowledge, personalized service, and project support from specification through completion. Our Oklahoma City showroom offers a collaborative, design-focused environment where team members have the opportunity to build relationships within the design and construction community while growing their knowledge of luxury products and project management.