Customer Service Associate II

Join to apply for the Customer Service Associate II role at Dollar Tree Stores . Overview As a Customer Service Associate II, you will assist with the daily operations of your assigned store, including merchandising and supporting customers. You will be cross-trained to support the cash register and front-end duties as needed to maintain a clean and welcoming environment. Responsibilities Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards Merchandising and stocking as needed Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Managing sales transactions while working the assigned cash register Maintaining security of cash and protecting company assets Other duties as assigned Qualifications High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required High level of integrity is required Proficiency in basic math for cash accounting is required Perks and Benefits Employee Assistance Program Retirement plans Educational Assistance And much more! We are an equal opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds without regard to protected status. We comply with applicable laws and provide reasonable accommodations to qualified individuals with disabilities upon request. Employment is at-will and may be amended or terminated at any time. Location: 327 Van Wert Town Center, Van Wert, Ohio 45891-9087 Seniority level Entry level Employment type Part-time Job function Other Industries Retail #J-18808-Ljbffr Dollar Tree Stores