Genesis Curator

Job Description Job Description Genesis House is presented by Genesis Motors America and operated in partnership with Jackson Dawson.
Jackson Dawson is seeking passionate, personable, and motivated individuals to help introduce guests to Genesis. An innovative luxury brand redefining expectations. This is a unique opportunity to represent a modern luxury marque, free from tradition, and to showcase its most exciting products and concepts to visitors from New York City and around the world.
Please note: this is not a sales role. We are looking for individuals who are genuinely enthusiastic about people, culture, art, design, and automotive experiences. As a Genesis Curator, you will be on the front lines of a brand designed to inspire, delight, and surprise. Helping shape the future of luxury automotive experiences.
Genesis House is in NYC’s Meatpacking District, Genesis House blends hospitality and design into a seamless guest experience. Visitors can explore the full Genesis vehicle lineup alongside a world-class Korean restaurant, tea pavilion and library, event space, and rooftop terrace.
Compensation: $27.00–$30.00 per hour, based on experience
Role Summary: Genesis Curator
As a Genesis Curator, you serve as the face and voice of the brand. You will create personalized, memorable guest interactions, exceed service expectations, and support performance across both Genesis House. This is a highly interactive, hands-on role requiring empathy, professionalism, and a passion for delivering elevated experiences.
Responsibilities
Deliver exceptional guest service as a Genesis ambassador, demonstrating strong emotional intelligence and deep knowledge of the brand, products, and services
Generate qualified leads and promote demonstration drives
Develop expertise in Genesis products, Genesis House, and Genesis owner profiles, including VIP guests
Capture guest and owner data in accordance with company guidelines to support relationship-building and future engagement
Guide guests through a tailored, memorable experience at Genesis House
Meet team KPIs aligned with client expectations
Support the execution of onsite events
Prepare for daily operations, including opening procedures and maintaining a professional, guest-ready appearance
Assist guests with vehicle demonstration drives
Create customized experiences based on guest preferences and real-time cues
Provide timely follow-up on guest and owner inquiries
Collaborate with team members to ensure a consistent, high-quality guest experience
Embrace coaching and feedback to support personal and team development
Maintain safety and security standards for guests, staff, and vehicles
Uphold visual merchandising and presentation standards
Support daily floor operations, including opening, closing, and coverage during breaks
Share guest insights and feedback with management to improve performance and innovation
Maintain the cleanliness and presentation of the space, including light cleaning and vehicle upkeep
Adhere to Genesis grooming standards (uniforms, including footwear, are provided and required)
Perform additional duties as assigned
Qualifications
3+ years of experience in automotive, hospitality, events, or guest experience preferred
Bachelor’s degree preferred
Strong emotional intelligence and relationship-building skills
Passion for delivering exceptional guest experiences
Proven ability to build relationships and contribute to team performance through feedback and collaboration
Excellent verbal and written communication skills; able to multitask effectively
Comfortable working in a fast-paced, dynamic environment
Flexible and adaptable to changing situations
Availability to work evenings, weekends, and holidays as needed
Ability to stand and move for extended periods; perform physical tasks such as lifting (up to 25 lbs.), bending, kneeling, and climbing stairs
Valid driver’s license with a clean driving record; comfortable driving in NYC
Work Environment
Frequent standing and movement within and outside the facility
Ability to navigate the venue safely and efficiently
Regular lifting and carrying of items up to 25 pounds
Frequent bending, stooping, kneeling, and stair use