Patient Registration Specialist

Job Description

Job Description

Position Summary

We are seeking a customer-focused and detail-oriented Patient Access Representative to serve as the first point of contact for patients and visitors. This role is responsible for patient registration, insurance verification, admissions support, and delivering exceptional customer service in a fast-paced healthcare environment.

• Greet and check in patients and visitors in a professional and welcoming manner.
• Register patients and accurately enter demographic and personal information into the electronic health record (EHR) system.
• Verify patient and visitor identities by collecting required information and valid photo identification.
• Determine patient payment responsibilities and identify individuals who may require financial assistance or payment arrangements.
• Explain consent forms, patient rights documents, and other required paperwork.
• Distribute and collect admissions and registration documentation while ensuring all forms are completed accurately.
• Verify insurance eligibility, benefits, and coverage information prior to services.
• Answer and route incoming telephone calls, providing information and assistance as needed.
• Maintain confidentiality of patient information in compliance with HIPAA regulations.
• Collaborate with clinical and administrative staff to ensure a smooth patient experience.
• Resolve patient concerns with professionalism and escalate issues when appropriate.

• Strong customer service and patient relations skills.
• Excellent verbal and written communication abilities.
• Exceptional attention to detail and accuracy.
• Ability to multitask effectively in a busy healthcare setting.
• Strong teamwork and collaboration skills.
• Ability to work independently with minimal supervision.
• Proficiency with basic computer systems and data entry.
• Professional demeanor and commitment to providing high-quality patient care.

• Previous experience in healthcare registration, patient access, medical reception, or front office operations.
• Familiarity with insurance verification processes and healthcare documentation.
• Experience using electronic medical records (EMR/EHR) systems.

#westpriority26

This is a Contract position based out of Eureka, CA.

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Eureka,CA.

This position is anticipated to close on Jul 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.