Opera PMS UAT Tester

MUST:
Experience with JIRA
Opera PMS, Reserve CRS, HotSOS, Colleague Advantage, Digital Check-In

Opera PMS, multitasked, previous UAT experience and business experience in a hotel is a plus. This is a manual testing analyst position, knowing the front end of Opera Cloud and the user experience. They test check in, check outs and many user scenarios. I do not necessarily need an engineer/programmer.

PURPOSE:
The UAT Analyst will test Oracle's Opera Cloud PMS system as well as our Hyatt Hosted Colleague Advantage system. The UAT Analyst will test PMS platforms and integrations. This includes researching, documenting, and escalating software specifications throughout the testing process. The position responsibilities outlined below are not all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

POSITION RESPONSIBILITIES:
Will collaborate closely with the broader Global PMS Team. The UAT Analyst supports the direction of the PMS Strategy & UAT Manager and key responsibilities include (but not limited to) Colleague Advantage, Opera PMS, and more.

Acquire a technical understanding of the system and platform being used
Thoroughly test solutions using relevant approaches and tools
Conduct research into software-related issues and products
Document, escalate, and prioritize findings/issues about specific testing requirements
Identify risks and issues
Ability to multi-task and meet deadlines.
Create certification Sign-Off packet, deliver to appropriate parties, and obtain a signature for approval to deploy
Prepare operational and technical release documentation and communication
Effectively prioritize and execute tasks in a fast-paced environment
Work both independently and in a team-oriented, collaborative environment
Flexible and adaptable to learning and understanding new technologies

EXPERIENCE AND QUALIFICATIONS:
Strong verbal and written communication skills
Have at least two years of experience in at least two operational areas at a Hyatt Hotel: Guest Reception, Housekeeping, Guest Services, Reservations, and Revenue.
Demonstrate analytical and problem-solving skills
Open minded, solution oriented and a very good team player
Must have Opera experience
Must have experience in developing and executing a well-defined approach to problem-solving.
Highly organized to meet timelines
Familiar with hotel application usage and strategic thinking to understand the business impact. Experience with Opera PMS, Reserve CRS, PRIO, POS, and/or Guest Service Systems.