Finance Assistant

Hours: Full time, 40 hours, Monday to Friday, 7.30am - 4pm or 0800 – 4.30pm (30-minute unpaid lunch break ), on-site Job Purpose: To support the Finance team by maintaining an accurate sales ledger, ensuring timely customer invoicing and collections, and helping optimise company cash flow through effective credit control practices. The role will also contribute to process improvements and support the development of robust financial controls. Key Responsibilities: Process and post customer invoices accurately and promptly. Maintain up-to-date customer account records. Reconcile the sales ledger regularly to ensure accuracy. Allocate customer receipts and investigate unallocated cash. Prepare and issue monthly customer statements. Credit Control Monitor outstanding debts and proactively chase overdue payments. Communicate with customers via phone, email, and written correspondence to resolve payment issues. Negotiate payment plans where necessary and escalate problematic accounts. Support achievement of debtor day and overdue debt targets. Assess new customer credit applications and assist with setting and reviewing credit limits. Reporting & Administration Assist in preparing aged debt reports and cash collection forecasts. Support month-end processes related to sales ledger and credit control. Maintain accurate documentation and audit trails for all transactions. Assist with the implementation and ongoing improvement of customer onboarding, credit control and order-to-cash procedures. Improvement of the Finance function’s procedures, with a particular focus on utilising the system functionality available to us. Stakeholder Engagement Build strong relationships with customers, colleagues and other third parties. Respond promptly to queries regarding invoices and accounts. Collaboration with internal teams to resolve discrepancies or disputes. Other Provide support to the wider Finance team as required and offer cover for colleagues during periods of absence, holiday and peak workload. Assist with ad hoc finance and administrative tasks to support the efficient operation of the Finance function. Contribute to finance projects and continuous improvement initiatives aimed at enhancing controls, efficiency and reporting capabilities. Skills & Experience Required: Strong attention to detail and high level of accuracy. Excellent communication and negotiation skills. Ability to work under pressure and meet deadlines. Excellent organisational and time-management abilities. Ability to work independently and take ownership of assigned responsibilities. Inquisitive with a desire to develop your understanding of systems and processes. AAT studies, or an interest in pursuing a professional finance qualification. Previous experience in a finance, accounts administration or customer accounts role, in particular with sales ledger and credit control. Experience of Microsoft Office (Outlook, Teams, Excel) and ERP software (e.g. Dynamics, Sage, SAP). #J-18808-Ljbffr