Senior System Engineer
TWO95 International, Inc
JOB RESPONSIBILITIES:
To ensure successful implementation of projects within schedule.
To ensure SLAs are met and achieved the highest customer satisfaction.
Oversee the design, development and implementation of clients system design requirements.
Installs, configures, and tests operating systems, application software, and system management tools.
To focus on key customer's IT infrastructure for further enhancement.
To provide onsite post-sale support for Microsoft and Wintel server related problem, system integration, migration or upgrade of products below.
Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
Collaborates with other professionals to ensure high quality deliverables within organization guidelines, policies, and procedures.
Liaise with internal sales, project manager and vendors for communicating project status and problem resolution.
To provide after office-hour offsite standby 24x7 (rotation basis).
To assist the system integration deployment project.
To obtain job related Industry Certification for principal partnership requirement.
EXPERIENCE / SKILLS REQUIRED: Candidate must possess at least a Bachelor's Degree in relevant IT related field such as Computer Science, E&E or equivalent.
Minimum of 2 years relevant experience in an IT environment preferably with good knowledge of Microsoft Windows platform.
Preferably good working knowledge with the following:
Microsoft Solutions (Office365/Exchange/Lync/Active Directory/Sharepoint/System Center)
NAS/SAN/Object Storage, RAID concepts and disk management tools
Networking, e.g. TCP/IP and routing
Window server operating system and open source (Linux/UNIX)
Windows Infrastructure service (DNS, DHCP, WINS)
Backup solution (Commvault, Veritas, Veeam etc)
Clustering and Virtualization solutions (VMware, Hyper-V, KVM)
Relational Database Management System (MSSQL, MYSQL, Oracle etc)
Good knowledge in IT troubleshooting and root cause analysis.
Knowledge in DELL system solution is will have an advantage.
Experience in the surveillance system (CCTV) industry will have an advantage.
Possess strong leadership and interpersonal skills with a customer service mindset.
Required Certification(s): MCSA or MCSE(preferable)
Required language(s): English, Mandarin & Bahasa
Preferably Junior Executives specializing in IT/Computer – System or equivalent
Applicants must be willing to work in The Boulevard Office,Mid Valley City,KL.
Candidate willing to travel outstation on project basis.
Candidate willing to standby 24x7 (rotation basis).
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