Field Service Technician - Heavy Equipment

Position Summary Holt CAT, the largest Caterpillar dealer in the United States, is seeking an experienced Field Service Technician to serve the Dallas/Fort Worth Texas Region. The technician will perform field service repairs on heavy construction equipment such as dozers, backhoes, front‑end loaders, and excavators, addressing issues with emissions, hydraulics, engines, transmissions, HVAC, and electrical systems. Hours are Monday through Friday from 7:00 a.m. to 5:00 p.m., with overtime required. A valid driver’s license, a clean driving record, a CDL Class B, and a DOT medical card are required. Key Responsibilities Ability to troubleshoot, diagnose, and repair construction equipment using electronic and manual equipment to determine failure. Able to document all work orders properly. Must be able to troubleshoot and diagnose Tier 4 emission systems. Must be able to troubleshoot and diagnose EGR systems. Work safely at all times and adhere to all applicable safety policies; comply with all company policies, procedures, and standards. Perform intermediate repairs and troubleshooting offsite with minimal supervision. Perform intermediate troubleshooting, diagnoses of equipment malfunctions, and failure analysis. Remove and install parts, disassemble and assemble components to CAT specifications. Test, make adjustments, and verify proper operation of all repairs and adjustments. Prepare and complete all job‑related documents, write service reports, order parts, and maintain clear customer records; access required databases. Act as a team leader and mentor/co‑coach. Participate in the quotation of work orders. Operate equipment and vehicles with necessary licenses and certificates. Maintain vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation. Adhere to contamination control and HAZMAT rules and regulations. Maintain all company equipment, tools, and vehicle in a clean, working order. Communicate job progress to supervisor and customer as needed. Complete assigned jobs and tasks to meet flat‑rate time and re‑work standards. Work overtime as required by workload and customers’ needs. Complete all assigned Technician Training Path courses and safety training in a timely manner. Project professionalism with both internal and external customers, including personal appearance; may act as a mentor to lower‑level technicians. Maintain regular and punctual attendance. Perform other duties as assigned. Required Qualifications More than four years of heavy equipment experience (six or more years preferred). Must be able to use CAT ET and CAT SIS 2.0. MPHA certification preferred. Air‑conditioning certification preferred. Must be able to properly and efficiently troubleshoot and diagnose emission systems. Valid driver’s license required; ability to obtain a CDL and maintain an acceptable driving record. Must own required tools to perform repairs. Must be able to move objects up to 80 lb and use abdominal and lower back muscles for extended periods. Frequent manual handling and the ability to work in cramped spaces and high places. Benefits and Other Requirements Travel required with possibility of overnight stays. No supervisory responsibilities. #J-18808-Ljbffr HOLT CAT