Modern Chief Information Officer - Missoula

Location: Missoula, MT (Hybrid: Office, Remote, and Client Sites) Employment Type: Full-Time, Salaried Salary: $70,000–$90,000 DOE Benefits: Health, Dental, Vision, 401(k), Paid Time Off, Professional Development Opportunities Flexibility: Hybrid work environment (office, remote, client sites) Travel/License Required: Yes Work Schedule: 8am-5pm(M-F) About Us At First Call Computer Solutionswe work with Montana businesses, non-profits, towns, and schools that want to grow and modernize while keeping their Montana lifestyle intact. At First Call,you’llfind a place to grow, contribute, and be yourself while helping Montana organizationsoperatebetter, protect what matters, and thrive in an ever-changing world. We’renot your average MSP.Weare doingIT (so much), but also haveCybersecurity, Compliance,DigitalMarketing, AI, and Unified Communications services. Relationships are the most important outcome at First Call. We embrace uncommon levels of connection with the people we serve and the folks we work with. The Role mCIOserves as a strategic advisor, facilitator, and relationship leader forassigned clients.You’llwork withclientsto uncoverneeds,pains,opportunities,and translate them into clear solutions that deliver business outcomes.You’llwork in our MSP IT practice, but collaborate acrossCybersecurity, Compliance, Marketing, AI, and UC — to bring the rightteam member’sexpertise and servicesto the table at the right time. WhatYou’llDo Clarify Business & Organizational Priorities – Ask the right questions about customers to understand what an organization is really trying to accomplish. Manage Outcomes & Accountability – Translate strategy into objectives, track progress, and keep stakeholders aligned. FacilitateCommunication &Collaboration – Bringpeopletogether; reframe issues; and keep discussions focused on productive solutionsand outcomes. Consultative Selling – Build trust, uncover pain, frame solution concepts, discuss money, and guide decision criteria toward win-win outcomes. Drive high levelIToutcomes askey memberof ourMSPdeliveryteam. Work collaborativelywithother service practices:Cybersecurity/Compliance,DigitalMarketing, ProfessionalServices,AI todrivebusiness outcomes. Explain Offerings Clearly – Articulate the business value of Microsoft 365, Unified Communications, cloud, and other core solutions. Use Core Tools Effectively – Communicate clearly, simplify complexity, and leverage PSA/CRM, Microsoft 365, Teams, Outlook, PowerPoint, Excel, quoting, and AI tools. Leverage Sales Engineers and Subject Matter Experts to provide clients with the expertise and specifics of the solutions our clients need. Live ourvalues(and yours) WhatWe’reLooking For Proven experience in advisory, consulting, or leadership roles. Experiencefacilitatingstakeholder discussions and guiding outcomes. Skilled in consultative selling and executive communication BusinessunderstandingofIT operations, cybersecurity frameworks, compliance, marketing maturity, AI adoption, and UC Proficiencywith Microsoft 365, Teams, Outlook, PSA/CRM, quoting, and AI-enabled tools. Bachelor’s degree in business, IT Management, or related field (othereducation or professional development inIT,cybersecurity, compliance, marketing, or AI preferred). Why Join First Call? Be part of a companyredefining what it means to be an MSP. Work with a team that values clarity, accountability, and measurable outcomes. Help Montana organizations thrive in a world oftechnology, compliance, and nonstop change. Grow your career in a role designed for the next decade, not the last one. #J-18808-Ljbffr