Sales and Customer Service Representative

Job Description

Job Description

Jennifer Haack & Associates is looking for a motivated, detail-oriented professional to join our growing agency. This is a unique opportunity for someone who enjoys building relationships, helping clients protect what matters most, and making an impact every day.

This is a true hybrid role that combines both customer service and sales. You'll help existing clients with their insurance needs while also identifying opportunities to provide additional coverage and solutions. Every day is different, making this an ideal position for someone who enjoys staying busy, solving problems, and delivering exceptional service.

If you're looking for a long-term career with a supportive team that values professionalism, accountability, and personal growth, we'd love to meet you.

What We're Looking For

We're searching for someone who:

• Enjoy’s helping people and building relationships.

• Communicates confidently both in person and over the phone.

• Is highly organized and detail-oriented.

• Takes ownership of their work and follows through on commitments.

• Thrives in a fast-paced environment.

• Is coachable, dependable, and eager to grow professionally.

• Can work independently while also contributing to a team.

Why Join Jennifer Haack & Associates?

• Monday–Friday schedule with no nights or weekends.

• Health, dental, and vision insurance.

• SIMPLE IRA retirement plan.

• Paid holidays and paid time off.

• Hourly pay plus commission and bonus opportunities.

• Licensing reimbursement (with requirements).

• Supportive, relationship-focused team culture.

• Opportunity to build a long-term career with a respected local agency.

Who Will Be Successful in This Role?

This position is best suited for someone who enjoys a fast-paced environment, takes pride in providing outstanding customer service, and understands the importance of accuracy, follow-up, and professionalism.

If you're looking for a role where your work makes a difference, your efforts are recognized, and you have the opportunity to grow both personally and professionally, we'd love to hear from you.

Benefits:

• Health insurance

• Paid time off