Travel Support Specialist

About the job Travel Support Specialist


Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are seeking motivated and detail-oriented individuals to join our team as Travel Support Specialists. In this role, you will assist clients with researching, planning, and booking customized travel experiences from tropical beach escapes to international adventures all within a flexible, remote work environment.

This opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in building a rewarding career in the travel industry. Comprehensive training and ongoing support are provided, and no prior travel experience is required.

Key Responsibilities

• Assist clients with end-to-end vacation planning, including flights, accommodations, cruises, tours, and excursions
• Provide destination expertise, personalized recommendations, and professional travel guidance
• Communicate clearly and professionally with clients via phone, email, and online platforms
• Build and maintain strong client relationships to encourage repeat and referral business
• Stay current on travel trends, promotions, and supplier offerings
• Coordinate bookings, confirmations, and itinerary updates with travel partners
• Maintain accurate client profiles, booking details, and documentation

Qualifications

• Passion for travel and creating meaningful client experiences
• Strong communication and customer service skills
• Ability to work independently and manage time effectively in a remote setting
• Basic computer proficiency and comfort with internet-based systems
• Must be at least 18 years of age
• Must reside in the U.S., U.K., or another eligible region
• No prior travel industry experience required; training and certification are provided

Perks & Benefits

• Flexible, fully remote work schedule
• Professional training and ongoing mentorship
• Access to travel industry tools and booking resources
• Travel discounts and industry perks
• Opportunities for long-term growth and development