Sales Associate

Job Description

Job Description

Sales Associate – Hot Tubs, Swim Spas, Saunas & Cold Plunge $16.00 Per Hour | Bonus Opportunities | Full-Time

Location: Macon, GA
Job Type: Full-Time
Pay: $17.00 per hour + bonus opportunities

Georgia Spa Company is looking for an energetic, customer-focused Sales Associate to join our Macon showroom team.

This is a great opportunity for someone who enjoys working with people, providing excellent customer service, and learning about products that help customers improve their relaxation, wellness, recovery, and quality of life.

As a Sales Associate, you'll support our showroom's day-to-day sales and customer service activities while learning about premium products including hot tubs, swim spas, saunas, cold plunge systems, water care products, and wellness accessories.

You'll earn $16.00 per hour with opportunities to earn additional bonuses based on performance.

Since 2004, Georgia Spa Company has grown to 11 retail showrooms across Georgia and South Carolina and has become one of North America's premier specialty wellness retailers.

We're also proud to be a 100% Employee-Owned Company (ESOP). Eligible employees have the opportunity to share in the long-term success and growth of the company through employee ownership.

As one of the world's largest dealers for Hot Spring® Spas, Caldera® Spas, Endless Pools® Fitness Systems, and Tylo® Saunas, we've built our reputation around premium products, exceptional customer service, and a team-first culture.

• $16.00 per hour

• Bonus opportunities

• 100% Employee-Owned Company (ESOP)

• Product and sales training

• Opportunities to learn and develop sales skills

• Career advancement opportunities

• Premium products customers love

• Supportive team environment

• Growing company with opportunities for advancement

You'll assist customers with premium wellness products and accessories, including:

• Hot Tubs

• Swim Spas

• Saunas

• Cold Plunge Systems

• Water Care Products

• Hot Tub Chemicals

• Filters and Replacement Products

• Wellness Accessories

Our goal is to help every customer find the right products to enjoy their investment and create a better wellness experience at home.

As a Sales Associate, your responsibilities will include:

• Welcome and greet every customer who enters the showroom

• Provide friendly, knowledgeable, and professional customer service

• Assist customers with hot tubs, swim spas, saunas, cold plunges, water care products, and accessories

• Learn product features and benefits so you can confidently answer customer questions

• Assist Sales Consultants with customers and sales opportunities

• Identify customer needs and connect them with the appropriate Sales Consultant when needed

• Assist customers with water care questions and product purchases

• Answer incoming showroom phone calls and assist or direct customers appropriately

• Follow up with customer inquiries and leads as assigned

• Enter and maintain accurate customer information in company systems

• Help prepare quotes and product information for customers

• Process retail transactions accurately

• Keep the showroom clean, organized, stocked, and customer-ready

• Maintain attractive product displays and ensure merchandise is properly presented

• Receive, organize, and restock chemicals, accessories, and other retail products

• Assist with inventory counts and product organization

• Work closely with Sales Consultants, Service, Delivery, and other departments to provide an excellent customer experience

• Participate in product and sales training

• Help the showroom achieve customer service, sales, and performance goals

• Perform other showroom and customer service duties as assigned

No two days are exactly the same. Your day may include greeting customers, answering questions about hot tubs and wellness products, helping a customer select water care supplies, supporting a Sales Consultant with a new hot tub customer, answering phone calls, following up on customer inquiries, restocking products, and making sure the showroom looks its best.

You'll be an important part of creating a welcoming environment and making sure every customer receives the level of service Georgia Spa Company is known for.

• Full-Time

• Five-day work week

• Weekend availability is required

• Schedule may include Saturdays and Sundays

• Weekday days off will be scheduled based on showroom needs

• Some holidays or special sales events may require availability

Retail weekends are some of our busiest days, so dependable weekend availability is an important part of this position.

You may be a great fit for this position if you:

• Genuinely enjoy working with people

• Have a friendly, outgoing personality

• Enjoy helping customers and solving problems

• Are comfortable starting conversations with customers

• Have an interest in sales and want an opportunity to develop your skills

• Are dependable and punctual

• Take initiative instead of waiting to be told what needs to be done

• Are comfortable working in a team environment

• Are organized and able to manage multiple responsibilities

• Are willing to learn about our products and industry

• Take pride in keeping your workplace clean and professional

• Are motivated by opportunities to earn additional bonuses

• Want an opportunity to grow with a successful company

• Previous retail, customer service, hospitality, or sales experience

• Strong communication and interpersonal skills

• Comfortable speaking with customers in person and over the phone

• Basic computer skills

• Ability to learn new software and company systems

• Strong attention to detail

• Ability to work independently and as part of a team

• Reliable transportation

• Weekend availability

Previous high-ticket or commission sales experience is not required. We're looking for someone with the right attitude, work ethic, and willingness to learn.

Starting Pay: $17.00 per hour

In addition to hourly pay, Sales Associates will have opportunities to earn performance-based bonuses.

Bonus opportunities may be based on individual and/or showroom performance, sales activities, customer service goals, and other company-established performance measures.

This position provides an opportunity to learn the business, develop sales skills, and potentially advance into higher-level sales positions.

Eligible employees may have access to:

• 100% Employee-Owned Company (ESOP)

• 401(k) with Company Match

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Paid Holidays

• Paid Time Off (PTO)

• Paid Product and Sales Training

• Employee Purchase Discounts

• Employee Recognition Programs

• Career Advancement Opportunities

Georgia Spa Company continues to grow, and we believe in developing talented employees from within.

A successful Sales Associate may have opportunities to advance into positions such as:

• Sales Professional

• Showroom or Sales Leadership

• Other opportunities within Georgia Spa Company

For someone interested in building a career in sales, this position provides an opportunity to learn our products, understand our customers, develop sales skills, and grow into greater responsibility and earning potential.

If you're looking for a position where you can work with great products, help customers, earn $17.00 per hour plus bonus opportunities, and build your skills with a growing employee-owned company, we'd like to meet you.

Join Georgia Spa Company and help us bring relaxation, wellness, and a better living home to our customers.