Operations Service Manager
$21 per hourBurlington Stores, Inc.
Join to apply for the Operations Service Manager role at Burlington Stores, Inc. 1 day ago Be among the first 25 applicants Join to apply for the Operations Service Manager role at Burlington Stores, Inc. Direct message the job poster from Burlington Stores, Inc. Overview Are you a proven leader with a strong drive to succeed? Overview Are you a proven leader with a strong drive to succeed? Do you work well in a process-driven environment where organization and efficiency are critical to success? Are you an expert multitasker who would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you’ll be one of leaders of the store team, participating in managing the overall operations of the store.You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You’ll coach, train and develop a team of Cashiers and Customer Service Supervisors while also overseeing business operations to ensure our associates are delivering excellence customer service and the highest degree of professionalism. Responsibilities: Manages the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures. Provides guidance to the Customer Service Supervisors to ensure they are meeting customer service expectations and there is smooth customer flow at the registers. Manages the overall execution of operations and receiving SOPS, including the continuous flow process. Monitors the receiving process, transfers, debits, damages, and charge-backs and partners with the Receiving Supervisor to maintain the accuracy of inventory. Supports the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning. Assist in the management of other store operations areas as needed. Candidates must have 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization and be able to work a flexible schedule; including early mornings, nights, weekends, holidaysand required travel, as needed. Candidates must also be able to lift and move boxes weighing up to 40 lbs. and should be comfortable utilizing scheduling and reporting computer software. If you…
- want to work at a fast-growing company with a proven track record of promoting from within
- are excited to deliver great merchandise values to customers every day;
- take pride and ownership in helping drive positive results for a team;
- are committed to treating colleagues and customers with respect;
- are an ambassador in cultivating an inclusive workplace that values diversity;
- want to participate in initiatives that positively impact the world around you;
$25.77 - $27.88 per hour
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