Hotel Houseperson

Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

Responsibilities

• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
• Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
• Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests

Qualifications

• High school diploma, GED, or equivalent
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Experience with a variety of cleaning products and techniques
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field