Party Host

Employee Benefits League Team Credit (eligible after probationary period) Free Membership Employee Discounts on programming Competitive Wages Flexible scheduling Free beverages and concession discounts Company Overview Our business provides recreational services for children as young as 18 months to 99 years old. We do this through a variety of activities and programming through clinics, leagues, camps, and party/events. Job Summary Provide friendly, responsive service to create an exceptional entertainment experience for our customers. A Birthday Party Host’s attitude and customer service greatly affect the customer’s party experience at our facility. You have six main functions: servicing birthday parties and group events, verifying waivers, preparing all party areas, up-selling café items and party add-ons, keeping the party on a strict schedule and cleaning the party area to accommodate the next party. Duties & Responsibilities Greet parties and assist customers with waiver completion Prepare party guests for attractions they will be doing during the party Explain all the needed rules and policies for the party Responsible for setting up, cleaning up, and maintaining party tables Adhere to strict party timing schedule Party hosts will accompany party during their attractions pre-purchased with the party Help serve food, beverages, and cake to party guests Ensure there is adequate space/seating for all party guests Ensure each party receives everything included in the package or any special requests Provide an exceptional birthday experience to birthday guest of honor and all parents and guests Keep workstation area clean and organized Monitor, clean and organize party area Restock any and all party supplies and party add-ons as needed Promote additional sales of party add-ons and merchandise Ensure that all trash and debris are cleared from party area Ensure that all chairs, tables and tablecloths are evenly aligned and tidy Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows Complete opening and closing duties Performs his or her job in a friendly, courteous manner at all times Performs other related duties as assigned by the Supervisor or Manager Qualifications Willingness to be a Team Player and a Hard Worker. Prior experience as in a service position preferred, but not required Must be able to communicate clearly with supervisors and with customers Be able to reach, bend, stoop and frequently lift up to 25 pounds. Be able to work in a standing position for long periods of time (up to 8 hours). Must be able to work weekends #J-18808-Ljbffr