Senior Product Manager

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) About the role Maven is building the definitive fertility and family building product. We are hiring a Principal PM to own this surface end-to-end — member experience, clinical outcomes, provider workflows, and commercial performance. You will report to the Director of Clinical Product and work in close partnership with Maternity, AI Experience, and the broader clinical team. This is a greenfield role. The surface is not fully defined. You will define it, build the roadmap, and ship. The right person has deep health-tech experience, moves fast, and knows how to build in an agentic workflow. This is a builder role — hands-on, high-ownership, low overhead. Maven's culture is changing. We are resetting around speed, data-driven decision-making, and deep member obsession. This hire needs to embody that reset. What you will own The Fertility & Family Building product surface: member journey from awareness through outcomes,natural conception, egg freezing, surrogacy, and adjacent family-building programs Product strategy grounded in member and clinical data A member-centric data model: engagement, activation, clinical outcomes. You define the metrics, baseline them, and drive improvement Agentic, AI-native experiences that change member outcomes. Cross-functional relationships across clinical, engineering, design, client success, and growth — you are the connective tissue on this surface What we are looking for 7+ years in product, with meaningful time in health-tech (preferably fertility space) or a high-stakes consumer domain Direct experience building with LLMs and agentic systems — you have shipped production AI features, not just prototyped them Strong data instincts — you can wrangle complex member datasets, define the right metrics, and communicate findings credibly across clinical and commercial audiences 0-to-1 track record with measurable member or patient impact Founder mentality: you own the outcome, not just the workstream. You push through ambiguity without waiting for permission Deep clinical empathy — you understand the emotional and medical stakes of fertility journeys and it shows in your product decisions Cross-functional fluency — you are as comfortable in a clinical review as a data deep-dive or an engineering sprint What we will not hire for PMs who execute against a stakeholder list rather than a member need PMs who need a fully defined problem before they can start PMs who outsource data analysis rather than owning it PMs who treat AI as a feature rather than a development workflow What success looks like in 90 days Fertility roadmap defined, aligned, and in execution First experiments in market Member outcome metrics baselined Cross-functional operating rhythm established with clinical, design, and engineering The base salary range for this role is 245,000-340,000 per year.You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset. Maven embraces a flexible hybrid work model. This role is open to candidates in remote locations with a strong preference for San Francisco, CA. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, and Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, and Seattle, WA, we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g View email address on click.appcast.io). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: View email address on click.appcast.io . For general and additional inquiries, please contact us at View email address on click.appcast.io .