Product Specialist

Job Overview BMW of Minnetonka is looking for a dynamic and knowledgeable Product Specialist (BMW Genius) to join our team. As a key brand ambassador, you’ll guide customers through the exciting features and innovations of BMW vehicles, ensuring they feel confident and inspired every step of the way. Responsibilities Serve as a trusted expert on BMW technology, features, and performance. Support the sales team before, during, and after the sale to enhance the customer journey. Conduct engaging vehicle demonstrations and assist with test drives. Collaborate with Sales, Service, and other departments to ensure a seamless experience. Troubleshoot customer concerns and provide tech support when needed. Use digital tools and video presentations to showcase vehicle configurations. Qualifications Previous experience in a product specialist or customer support role. Strong communication skills—both verbal and written. Tech‑savvy with the ability to explain complex systems clearly. Proficient in Microsoft Excel and other basic software tools. Valid driver’s license and clean driving record. Automotive industry experience preferred but not required. Compensation Hourly Wage: $15 - $18 (actual pay may vary depending on skills, experience, job‑related knowledge, and location). Benefits Health insurance coverage. Employee wellness program. Life and disability insurance. Retirement savings plan. Paid holidays. Paid time off (PTO). Legal and Eligibility High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr