IT Support Specialist

Volvogroup

We noticed that you are using a browser that is no longer supported by our system, to enjoy the full Volvo experience consider changing browser x * Gent (Oostakker), Blgica

* Tecnologa de la informacin

* Volvo Group Digital & IT

* Indefinido

* Publicado: 16 February 2022

* Expira: 10 March 2022

* ID : 122327BR

* Disponibilidad para viajar ocasionalmente

****Introduction****

The Volvo Group is one of the worlds leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Volvo Group IT manages the Groups overall IT strategies and plans and has the end-to-end responsibility for all development, delivery, support of IT solution and services for the Volvo Group.

We are more than 6000 people based in 36 countries working in a completely global organization. We are a team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win. ****This is us, your new colleagues****

You will be joining an experienced team situated in Gent (Belgium) , which is responsible for the first line support of the business critical applications used on one of the most important sites of Volvo.

We register and follow up cases that we receive from users on the campus , according to the Volvo Group IT support process.

Each member is a local point of contact linked to business critical applications/infrastructure connected to a global or local solution used in the business.

To secure the uptime for the business as much as possible we have a cross functional proactive setup together with other teams from Group IT and teams from the business to prevent disturbances from happening.

support others that have IT issues , drop everything and go to help and dig into the IT-issue until it is solved

take ownership and actively suggest improvements

go to the shop floor to check what can get improved concerning the IT-infrastructure/IT-solution

document your work so that colleagues know what you have done just like you want/need to know what your colleagues have done

like to work in shifts

like to be the contact from within our team towards the business (and vice versa) for specific area(s) of expertise

get interested in the processes of the business in general and want to improve things as IT should help users in their daily job then you might be our candidate

You are an ambitous IT support specialist or want to become one, with at least 3 year of relevant experience with supporting people having IT issues

You have good technical knowledge of and have interest in Windows 10, O365, Mobile devices like scanners, PDA's, and IT-networking

You have basic knowlegde of servers, ODBC and scripting

You are interested in new IT technologies like IOT , arduino, AI, ML , RPA or already have experience with one of these

You are eager to learn and grow, have an analytical & problem-solving mindset

You want to work in a global context according to business needs and the processes that are linked to that. Complete proficiency in English is a requirement.

You are a teamplayer

**Let's do this!**

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the groups leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.

**Volvo Group IT** manages the Groups overall IT strategies and plans and has the end-to-end responsibility for all development, delivery, support of IT solution and services for the Volvo Group.

We are more than 6000 people based in 36 countries working in a completely global organization. We are a team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.

**Postular**

Se te enviar una confirmacin por correo electrnico al enviar tu solicitud. Despus de esto, todava es posible actualizar tu perfil personal.

**Entrevista**

If selected for an interview, you will be contacted with information about when and who you are meeting and if you need to prepare anything. Usually there is 1-3 rounds of interviews in our hiring process. The interviews can be by phone, online video or on-site. Further steps can include technical tests, assessment tests and references.

**Seleccin**

Todos los candidatos sern notificados cuando se seleccione un candidato final para el trabajo. Puedes elegir que mantengamos tu currculum en nuestra base de datos y activar un agente de bsqueda que identificar otros trabajos que coincidan con tu perfil.

**Introduccin**

Cuando comiences en tu puesto, recibirs una induccin que te ayudar a convertirte en parte del equipo rpidamente y comenzars a trabajar con tus tareas de la mejor manera posible.

**Centro de preferencia de la privacidad**

**Gestionar las preferencias de consentimiento**

Activas siempre

Vacancy posted 4 hours ago
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