Access Coordinator III (Batesville, AR)

Clinical Staff - Medical Ancillary Support

The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination, and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Minimum Qualifications:

• High School, GED, or formal educational equivalent
• Three (3) years of experience in customer service or healthcare environment.

Knowledge, Skills, & Abilities:

• Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners. Excellent customer service skills.
• Knowledge of basic medical terminology is required.
• Basic proficiency with computers and data entry.

Preferred Qualifications:

• Experience in registration, billing, or scheduling in a healthcare environment

Key Responsibilities:

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications for patients.
• Conducts pre-registration as needed, as well as inputs and/or updates accurate patient information.
• Process walk-ins, create new patient charts, and access systems for orders as appropriate.
• Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information, and coffee.
• Perform ABN completion and schedule surgeries and/or tests. Issues school/work excuses, sends out no show letters, takes patient photos.
• Responsible for blocking schedules as appropriate and canceling and rescheduling appointments as requested.

Salary Information: Commensurate with education and experience

Required Documents to Apply: Resume

Optional Documents: List of three Professional References (name, email, business title), Proof of Veteran Status

Recruitment Contact Information: Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity: Grasping, Kneeling, Pulling, Pushing, Reaching, Standing, Stooping, Walking

Occasional Physical Activity: Crouching, Lifting, Stooping

Benefits Eligible: Yes

University of Arkansas for Medical Sciences