Shipping Coordinator

***This is a 100% on-site role, requiring five days per week in the office. The position is located in our warehouse.*** Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What you will do: We are seeking a detail-oriented and proactive Shipping Coordinator to join our team. The ideal candidate will work onsite to coordinate the consolidation shipments for our international customers. This role is critical to ensuring timely and efficient logistics operations, supporting our shipping processes, and maintaining excellent communication across various stakeholders. How you will do it: Work onsite to coordinate the consolidation of shipments for international customers, ensuring accuracy and efficiency in the shipping process. Pull relevant data from various sources and transmit it to freight forwarders for shipment arrangements. Effectively communicate with Customer Service Representatives (CSR) and freight forwarders to arrange freight for shipments, ensuring all parties are informed and aligned. Collaborate with the warehouse team to schedule dock times for carriers, ensuring smooth loading and timely dispatch of shipments. Provide support for pack and holds from an onsite perspective, ensuring that all requirements are met and communicated effectively. Manage escalation communications to operations, ensuring that any issues are addressed promptly and that shipments are shipped as scheduled. Utilize Salesforce to update comments, download attachments, and maintain accurate records of shipping activities What we look for: Demonstrated ability to adapt and remain flexible when handling new tasks and responsibilities within the workspace. Proven experience in a warehouse environment, with a strong understanding of warehouse operations and industry best practices. Familiarity with warehouse shop floor operations is essential. Excellent written and verbal communication skills. Must be willing to work on-site and maintain a positive, proactive attitude. Strong organizational skills and attention to detail. Excellent communication skills, both verbal and written. Ability to multitask and work in a fast-paced environment. Proficiency in Microsoft Office Suite and familiarity with Salesforce or similar CRM systems. Previous experience working with freight forwarders and understanding shipping logistics is a plus. Travel Requirements: None Education/Experience: High school/GED, or 3+ years of experience in leading a team from previous jobs. HIRING HOURLY RANGE: $21.92 - $30.14 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.