Inside Sales & Support Rep

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Build New Customer relationships and close sales opportunities
• Understand customer needs and requirements.
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Research accounts, identify key players and generate interest.
• Maintain and expand your database of prospects within your assigned territory
• Team with channel partners to build pipeline and close deals.
• Capture and maintain all sales related activity in the department CRM system for accurate reporting and data integrity.
• Provide Leadership level reporting on sales efforts and pipeline health in accordance to defined needs, goals and metrics
• Service and maintain relationships with accounts assigned
• Work well in a team environment

• Inside Sales experience is a plus.

• Strong computer skills: proficiency in Microsoft office (word, excel, outlook, power point)
• Track record of over-achieving quota
• Strong phone presence
• Highly motivated, persistent, competitive and a self-starter.
• Proficient with corporate productivity and web presentation tools
• Experience working with a CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Manage time effectively

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

• Provide constructive guidance to other employees and representatives of third parties.

• Contribute to providing the highest quality of products and services to customers.

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