Sales Consultant

Job Description

Job Description

Position: Sales Consultant - Forest Hills Commons

Schedule: Full Time- Tues thru Sat

Location: Louisville, Ky

At Forest Hills Commons  we are committed to providing compassionate, high-quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day!

We are seeking a dedicated Sales Consultant (SC.) The Sales Consultant is responsible for driving overall occupancy through effective external marketing and strategic sales activities. This role requires a dynamic individual, excellent communication skills, a passion for helping seniors, and a proven track record in successful sales.

Essential Duties:

• Develop and implement external marketing strategies to increase community visibility and build occupancy
• Drive occupancy levels by proactively managing the sales process from lead generation to move-in
• Conduct tours for prospective residents/families, showcasing features and benefits of the community
• Follow up with prospects using various methods to maintain engagement through the sales funnel
• Utilize CRM to track and manage leads, ensuring accurate and up-to-date records
• Stay up to date with industry trends and best practices
• Build and maintain relationships with local referral providers
• Represent the community at local events to promote the community and generate leads
• Coordinate and execute marketing events and open houses to attract prospective residents and their families
• Provide exceptional customer service to prospective residents and their families, and referral providers
• Work closely with the ED and VP of Sales to develop and execute sales and marketing plans
• Participate in weekly sales meetings and prepare/submit requested data
• Create and follow a strategic business plan to achieve optimal occupancy and revenue targets
• Manage sales and follow a sales process through closing
• Create urgency with prospects to increase conversion rates
• Conduct sales in such a way as to fill the community and create a wait list for those wanting to move in

Education/ Experience Requirements:

• Bachelor’s degree in sales, business administration, or related field
• Minimum of (five) 5 years proven sales success, preferably in a senior living, healthcare, or hospitality industry
• Excellent organizational, time-management and computer skills
• Enthusiasm and a positive attitude
• Valid driver’s license & car Insurance and the ability to regularly drive throughout the territory
• Aggressive sales instinct with the ability to close while maintaining compassion for our customers
• Understand and uphold the policies and procedures established by TCSL
• Work independently, maintain confidentiality and professionalism, and be a positive leader
• Demonstrate practical interpersonal skills as well as sound judgment and good decision-making skills
• Maintain good working relationships with residents and co-workers
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Willingness to perform additional duties as assigned

What We Offer:

• We offer On-Demand Pay so you can access wages you’ve already earned between paydays. Perfect for unexpected expenses!
• Competitive salary
• 401(k) retirement plan (available to both full-time and part-time employees)
• Opportunities for professional growth and development
• A supportive, inclusive work environment where you can make a meaningful impact
• Comprehensive health, dental, vision, and voluntary benefits for eligible full-time employees
• The opportunity to be part of a growing, vibrant company