Recruitment Operational and Technical Strategist

NCDHHS is seeking a candidate to provide technical and operational support across several critical Human Resources functions, including Talent Acquisition, Workday compliance, recruitment process optimization, reporting, and HR systems management.

Job Requisition Summary

NCDHHS is seeking a candidate to provide technical and operational support across several critical Human Resources functions, including Talent Acquisition, Workday compliance, recruitment process optimization, reporting, and HR systems management. This role will help strengthen communication between senior leadership and HR functional teams, support DSOHF Centralization initiatives, ensure accurate and compliant use of systems such as Workday, Smartsheet, SharePoint, and MS Teams, and enhance internal processes that drive efficient hiring, onboarding, and talent management. The contractor will serve as a subject matter expert and operational partner to improve SOPs, manage recruitment workflows, and guide system cleanup and reporting improvements to support organizational goals.

Skillset

Experience developing, updating, and managing HR Standard Operating Procedures across Talent Acquisition, Class & Compensation, Salary Administration, and related HR functions.

• Strong expertise with Workday Human Capital Management, including requisition management, I 9 compliance, reporting, and system cleanup.
• Proficiency with Smartsheet (Intake Forms, Workspaces) and SharePoint
• Ability to support Talent Acquisition teams, including workload management, recruitment activities, team alignment, and SLA tracking.
• Experience acting as a point of contact with state HR systems or regulatory entities to ensure accuracy and compliance.
• Strong reporting skills across Workday, Smartsheet, and integrated HR/payroll systems, with the ability to identify custom reports needs and advise leaders on data usage.
• Capability to architect or redesign HR internal communication systems, including SharePoint sites and process documentation for centralized HR models.
• Project management experience, including milestone planning, stakeholder alignment, executive engagement, and RAID tracking.
• Excellent communication skills and ability to collaborate with senior leadership, HR directors, SMEs, and cross functional teams.

Required/Desired Skills

Skill Required /Desired Amount of Experience
Demonstrated experience with Workday HCM	Required	5	Years
Comprehensive understanding of HR practices, compliance regulations, and industry best practices	Required	5	Years
Ten years of progress experience in HR processes and procedures particularly in the area of Talent Acquisition	Required	10	Years
Public Sector Experience	Highly desired	5	Years
Comprehensive understanding of the state s organization management and culture, specifically organizational roles versus user roles and how organizati	Required	5	Years
Experience collaborating with cross-functional teams including HR leaders, HR business owners, the Workday Delivery Team and others	Required	5	Years
Strong analytical skills to troubleshoot issues and identify solutions	Required	6	Years

Questions

No. Question

Question1

Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?

Question2

This posting is remote. Do you agree to this requirement?

Question3

What is your candidate's email address?

Question4

How soon can your candidate start if selected for this opportunity?

Question5

Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req?

Question6

Vendors must disclose to the agency if the candidate will be subcontracted at the time of submission. Is your candidate an employee of your company or a subcontractor? Please be sure to notify a CAI Account Manager if your candidate's employee status changes.

Question7

Vendors must notify the agency if any portion of the requirements listed in this task order will be outsourced to other countries. Do you anticipate outsourcing any work being done for this assignment to another country?

Question8

Candidates submitted above the hourly Vendor Rate of $165 may not be considered for this assignment. Do you agree to this requirement?

Question9

Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement?

Question10

Have you thoroughly validated, and attest to the accuracy of, the credentials listed throughout your candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440?