Night Dispatcher Part time
Mauran Ambulance Service
Job Description
Job Description
Night Dispatcher.
EMD or EMT certification required.
Mauran Ambulance is seeking a dedicated and detail-oriented individual to join our team as a Night Dispatch Part-time then transition into Full-time. As a vital part of our non-emergency ambulance service, the Night Dispatch will play a crucial role in coordinating and facilitating timely and efficient transportation services during nighttime hours. This position requires flexibility in scheduling, as it involves working overnight shifts. Responsibilities:
Dispatch Operations:
- Effectively manage and coordinate ambulance dispatch activities during the night shift.
- Monitor and respond to incoming calls, ensuring prompt and accurate recording of information.
- Assign and dispatch ambulance units based on location, urgency, and availability.
Communication:
- Maintain clear and concise communication with ambulance crews, ensuring they are aware of their assignments and any changes in the schedule.
- Communicate effectively with medical facilities, clients, and other stakeholders.
Record Keeping:
- Keep detailed and accurate records of all dispatch activities, including patient information, addresses, and dispatch times.
- Generate reports as required for management and regulatory purposes.
Problem Resolution:
- Address and resolve any issues or challenges that may arise during the night shift, collaborating with on-call management as necessary.
Team Collaboration:
- Collaborate with other dispatchers and team members to ensure seamless transitions between shifts.
- Provide support to ambulance crews as needed, facilitating a positive and efficient work environment.
Requirements:
Experience:
- Previous experience as EMT is preferred but not required.
- Familiarity with medical terminology and emergency/non-emergency medical transportation.
- Must have current EMT or EMD certification. **(REQUIRED)**
Communication Skills:
- Strong verbal and written communication skills.
- Ability to remain calm and composed under pressure.
Organizational Skills:
- Exceptional organizational and multitasking abilities.
- Attention to detail in recording and maintaining accurate information.
Flexibility:
- Must be flexible with scheduling, as the position involves overnight shifts.
- Willingness to work weekends and holidays as needed. The tentative schedule is Mon, Wed, Thurs overnight. This may change with notice.
Technology Proficiency:
- Comfortable using EXCEL/Office, Dispatch systems and other relevant technologies.
- Ability to learn and adapt to new software applications.
Compensation:
This position is salary-based, commensurate with experience and qualifications. Shift is 14hrs three nights a week.
Interested candidates should submit their resume and cover letter to View email address on ziprecruiter.com. Please include "Night Dispatch Application - Mauran Ambulance" in the subject line or directly through this ad.
$20 - $25 per hour
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