Supervisor Production

Supervisor Production

Location: Jefferson, NC, US, 28640 Company: REV Group, Inc.

American Emergency Vehicles (AEV) is a custom ambulance manufacturer for Type 1, Type 2, and Type 3 and medium-duty ambulances. At the heart of AEV is our unwavering commitment to caring for our customers and dedicated network of dealers. We are inspired by a calling to build ambulances with the highest standards of American-crafted excellence and approach every relationship with equally high standards. The welcoming spirit and warmth of our people continue long after the purchase. AEV is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment, including fire and emergency vehicles, waste and recycling equipment, RV's, and machinery supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our customers depend on every day.

Job Summary

The Production Supervisor is primarily responsible for overseeing and leading a team of direct labor associates in the manufacture and assembly of products, components and parts for custom fire and rescue vehicles. The Supervisor is accountable for meeting production schedules, cost targets and quality standards. This position has great emphasis on highly skilled processes, complex assemblies and testing. The Supervisor must possess a high level of technical skill to assist operators in troubleshooting and problem resolution. The Supervisor must also lead the team in safety, quality, efficiency, and continuous improvement initiatives.

Responsibilities

Daily assignments of hourly production personnel in order to meet schedule commitments and cycle time requirements. Prioritizes and manages the customer workflow within the department to ensure timely and efficient task completion in accordance with the customer schedule. Accountability for ensuring all quality, regulatory and ISO requirements are met. Responsible to make sure appropriate actions are taken to meet all requirements, including stopping production if appropriate. Reviews all work within the department to assure technical accuracy of the work meets customer requirements, engineering design expectations as documented in shop orders, engineering prints, bill of material, work instructions and quality documentation. Assures all workmanship standards are met. Responsible for safety and environmental compliance of the department. Holds departmental employees accountable for following all OSHA and company policies and regulations. Actively participates in safety improvement activities. Responsible and accountable for maintaining accurate and timely attendance records of employees in the department. Responsible for departmental compliance and enforcement of all company policies and procedures. Ensures consistent and effective employee relations. Recommends rewards/recognition as appropriate. Initiates necessary disciplinary actions as required. Provides technical expertise for problem resolution. Liaisons with appropriate departments such as Materials, Engineering, Sales Administration, Product Management to determine root cause and corrective actions. Provides input and recommendation on staffing requirements and selection of departmental personnel. May assist in developing area budget goals for personnel, equipment, supplies, etc. Responsible for the training and development of all departmental personnel. This includes defining the job function requirements, training plans for employees to develop the required skills, and maintaining the department qualification and training skill matrix. Required to evaluate employees in terms of skill set and other department/company requirements. Actively leads continuous improvement activities within the departments. Leads the implementation of Lean foundational blocks of Identification of Waste, 5S, Standard Work, and Visual Management. Participates in Kaizen Events and takes on roles of subject matter expert where appropriate. Participates in value stream map creation and goal setting for the department product lines.

Other Duties May Include, But Are Not Limited To:

Perform or assist with any operations, as required or directed, to maintain workflow or respond to production requirements.

Requirements (Education, Experience, Travel, Physical, Work Environment)

Minimum Requirements: High School Diploma. Associate or Bachelor's degree preferred. Minimum 5 years work related experience, 2 years in Supervisory or Leadership capacity Practical experience including electrical, mechanical, welding, metal fabrication, etc... Experience in vehicle production or custom manufacturing environment Detailed knowledge and experience with manufacturing processes Thorough understanding and application of lean principles and continuous improvement methodologies Excellent communication skills, verbal and written, with demonstrated team building and conflict resolution ability. Excellent employee and human relations skills. Excellent computer skills. Ability to learn and use company specific systems. Knowledge, training and experience with regulatory agency requirements such as NFPA, FAA, OSHA required training, Annual RCRA and triennial DOT requirements.

Position Expectations

Safety: Follow AEV General Health & Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions. Proper use of PPE; use only defect-free equipment. Promote safety in department. Use proper lifting techniques and overhead hoist when needed. Maintain clean and safe working environment in line with 5-S Philosophy. Participate in hazardous communication training and safety meetings. Quality: Responsible for the quality of work. This requires defect-free work and understanding of the requirements of the company's quality system as it pertains to job duties and responsibilities. Must be able to check work to ensure conformance to process control instructions, specifications, and quality standards. Identify and segregate non-conforming product. Identify the need for and assist in initiating and implementing corrective and preventive actions when appropriate. Follow the 3 Don'ts: 1) Don't accept poor quality; 2) Don't make poor quality; 3) Don't pass poor quality. Flexibility: Able and willing to work in other areas as needed. Must be flexible in taking lunch and breaks when workflow requires. Willing to work additional hours as necessary. Initiative: Actively participate in continuous improvement of products and processes to better serve customers and improve the overall profitability of AEV. Actively seek out work in other areas when current assignment is complete. Make suggestions for improving product quality, processes, safety, and company profitability. Submit these implemented improvements utilizing our Minor Kaizen process. Teamwork: Positive working attitude toward other employees; be a team player. Work with others constructively and abide by company policies and procedures. Working together as a team for continuous improvement is vital to ensure the future of AEV and its employees. Lean: To daily utilize your skills and experience to eliminate waste and continually improve your process. Additionally, develop your knowledge of Lean through supporting your area in maintaining the highest levels of 5S; utilizing visual management tools that highlight problems and solve those problems for true root cause; participate and support kaizen events; and participating in the Lean Certification and Minor Kaizen programs. Career Development: Attend and participate in a variety of meetings, training programs, and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specific level of knowledge pertaining to changes to equipment or process, new developments, requirements, procedures, and policies. Work towards obtaining your Bronze Lean Certification. Leadership: Lead the team, provide innovative thought leadership on strategies to grow market share, increase profitability, and meet long-term business goals. Action-Oriented: Enjoy working hard; is action-oriented and energetic; not fearful of acting with a minimum of planning; seize more opportunities than others. Conflict Management: Step up to conflicts, seeing them as opportunities; read situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift/Push/Pull- Exerting up to 40 pounds of force occasionally and/or up to 20 pounds of force frequently constantly to move objects. Climbing- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Stooping- Bending body downward and forward by bending spine at the waist. Kneeling- Bending legs at knee to come to a rest on knee or knees. Crouching/Crawling/Reaching - Bending the body downward and forward by bending leg and spine. Moving about on hands and knees or hands and feet. Extending hand(s) and arm(s) in any direction. Standing- Particularly for sustained periods of time. Walking- Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. The worker is required to have visual acuity to perform an activity such as: operating machines such as lathes, drill presses, power saws and mills where the seeing job is at or within arm's reach; performing mechanical tasks of a non-repetitive nature such as carpenters, technicians, service people, plumbers, painters, mechanics, etc. The worker is required to have visual acuity to operate motor vehicles or heavy equipment The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. Work Environment: Offices Plant floor Outdoors Personal Protective Equipment Recommended and/or Required