CAS - Client Account Specialist

Client Account Specialist (CAS)

Signarama Louisville East is a leading custom sign and visual communications company based in the Louisville area. We partner with local and national businesses to bring their brands to life through high-impact storefront signs, vehicle wraps, and commercial graphics. We pride ourselves on creativity, speed, and exceptional customer service.

We are looking for an energetic, detail-oriented Client Account Specialist (CAS) to be the heartbeat of our client operations. You will act as the primary liaison between our clients, designers, and production teams to ensure every project is executed flawlessly from the initial quote to final installation. If you love solving problems, managing details, and building long-lasting client relationships, this role is for you.

What You'll Do

• Client Communication: Serve as the first point of contact for client inquiries, walk-ins, and inbound calls.
• Project Coordination: Manage projects from start to finish. Track timelines, coordinate with the design/production teams, and ensure promised deadlines are met.
• Estimating & Administration: Prepare accurate quotes, work orders, and invoices using our sign management software.
• Permitting & Compliance: Coordinate with local city municipalities (e.g., Louisville Metro or surrounding counties) to process sign permits and ensure compliance with local zoning codes.
• Account Growth: Nurture existing client relationships and identify opportunities to help them with future branding needs.

What You Need to Succeed

• Experience: 2-3 years in account management, project coordination, inside sales, or customer service. Sign industry, large-format printing, or permit-processing experience is a huge plus!
• Organization: Impeccable attention to detail and the ability to juggle multiple competing deadlines without breaking a sweat.
• Attitude: A creative mindset, positive outlook, and exceptional communication skills.

Why Join Our Team?

• Competitive hourly pay.
• Comprehensive benefits package including Health, Vision, and Paid Time Off.
• A fun, fast-paced, and supportive family-like work environment.
• Opportunities for career advancement into senior account management or business development.

Compensation: $20.00 - $25.00 per hour At Signarama Louisville East whether you're passionate about sales, have a flair for design, excel in production, or are skilled in installation, Signarama Louisville East has a place for you. Working at Signarama means joining a family of professionals who are dedicated to innovation and quality. We take pride in our collaborative culture where creativity and efficiency are rewarded. We are on the lookout for individuals who are eager to drive their careers forward and make their mark in the signage industry. Apply today and step into a career where your work will be seen and appreciated across cities and communities worldwide. Become a part of the Signarama Louisville East family—where your journey can take you anywhere! This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Signarama Corporate.