Lead Digital Product Manager, Authentication Platforms

Wells Fargo is seeking a Lead Digital Product Manager to join our Digital Capabilities - Channel Utilities team. This team owns critical authentication and customer access capabilities that enable secure, seamless experiences for millions of commercial clients across Wells Fargo's digital ecosystem. As a product leader, you will help shape the future of authentication, authorization, identity, and access management by driving modernization initiatives, platform consolidation efforts, fraud prevention capabilities, and third-party integration strategies.

This is a highly visible role for a well-rounded product manager who enjoys operating across business, technology, cybersecurity, risk, and customer experience. You will partner closely with engineering, architecture, fraud, and enterprise stakeholders to evolve a unified authentication platform while balancing security, scalability, client experience, and operational efficiency.

If you're someone who thrives in complex environments, can quickly connect business needs to technical solutions, and enjoys owning enterprise-scale capabilities, this role offers the opportunity to make a significant impact across the organization.

In this role, you will:

• Define and execute product strategy, roadmap, and modernization initiatives for enterprise authentication and customer access capabilities.

• Lead efforts to consolidate legacy authentication solutions into a unified platform that improves scalability, maintainability, and client experience.

• Drive innovation across authentication, authorization, fraud prevention, identity verification, and secure customer access experiences.

• Partner with technology, cybersecurity, risk, architecture, and business teams to prioritize investments and deliver high-impact capabilities.

• Own product backlogs, priorities, roadmaps, and delivery plans while balancing customer needs, security requirements, and platform risk.

• Identify opportunities to streamline integrations with internal partners and third-party platforms, creating more efficient and scalable solutions.

• Evaluate emerging technologies, industry trends, and best practices related to identity, authentication, and access management.

• Influence senior leaders and cross-functional stakeholders to align on product vision, strategic priorities, and business outcomes.

• Serve as a trusted subject matter expert across multiple capabilities, helping teams solve complex business and technology challenges.

Required Qualifications:

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications

• 5+ years enterprise platforms or shared services experiences.

• Experience owning or supporting identity and access management (IAM), authentication, authorization, customer access, fraud prevention, cybersecurity, or related platform capabilities.

• Strong ability to navigate between business strategy and technical execution while influencing diverse stakeholder groups.

• Experience partnering with engineering and architecture teams to deliver complex platform, API, integration, or modernization initiatives.

• Proven ability to manage product roadmaps, backlogs, priorities, dependencies, and cross-functional delivery efforts.

• Experience evaluating tradeoffs among customer experience, security, risk, scalability, and operational efficiency.

• Strong analytical, problem-solving, and strategic thinking skills.

• Experience working in Agile product environments.

What will make you stand out

• Experience with authentication technologies, identity platforms, access management, single sign-on (SSO), MFA, passkeys, biometrics, customer onboarding, or digital security solutions.

• Experience leading platform consolidation, modernization, or large-scale transformation initiatives.

• Background in financial services, technology, cybersecurity, SaaS, telecommunications, healthcare, or other highly regulated industries.

• Ability to quickly develop expertise across multiple product domains and serve as a trusted advisor to stakeholders.

• Passion for building secure, scalable digital capabilities that improve both customer experience and business outcomes.

Locations considered:

333 Market St, San Francisco CA

11601 N Black Canyon Hwy, Phoenix AZ

2700 S Price Rd, Chandler AZ

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit  Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit  Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.