Product Manager

ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics. JOB SUMMARY The Product Manager is responsible for driving product innovation, ensuring market competitiveness, and aligning product development with customer and compliance needs. This role collaborates across departments, engages with customers at all levels, and contributes to the full product lifecycle—from ideation and design to implementation and enhancement. Responsibilities scale with experience, from supporting product initiatives to leading strategic planning and managing product teams. TIME ALLOCATION Product Planning & Strategy: 30% Customer & Market Engagement: 25% Cross-functional Collaboration & Implementation Support: 25% Documentation, Testing & Quality Assurance: 10% Process Improvement & Team Development: 10% EXPECTED WORK AND PERFORMANCE (ESSENTIAL FUNCTIONS) Monitor and manage product performance, enhancements, and lifecycle. Conduct market research, competitive analysis, and customer feedback collection. Define product requirements and collaborate with development, sales, and implementation teams. Support or lead product demonstrations, RFQ/RFP responses, and go-to-market strategies. Facilitate requirements gathering, documentation, and knowledge transfer sessions. Develop and maintain strategic product plans and roadmaps. Ensure compliance with industry standards and evolving technology trends. Mentor junior team members and contribute to team development (Senior and Lead levels). Lead cross-functional teams and manage product portfolios (Lead level). QUALIFICATIONS Product Manager: 2–5 years of relevant product management experience in Commercial/Business lending. Knowledge in document generation/ loan prep (WKFS documents would be a bonus) Willingness to travel as required. Bachelor’s degree in business administration, Marketing, Social Science, or a related field required. Master’s degree in a business or technology-related field preferred for Senior and Lead levels. REQUIRED SKILLS/EXPERIENCE/KNOWLEDGE Strong understanding of product development and software lifecycle processes. Experience with requirements gathering, testing, and implementation support. Proficiency in Microsoft Office Suite; familiarity with Jira and SDLC tools. Excellent communication and presentation skills. Ability to interact with stakeholders at all levels, including executive leadership. Strong analytical, documentation, and organizational skills. Leadership and team collaboration capabilities. Familiarity with financial services, compliance, and fraud management tools. PREFERRED SKILLS/EXPERIENCE/KNOWLEDGE Experience with ARGO products or similar financial software solutions. Strategic planning and go-to-market execution experience. Experience in automation, software conversions, or large-scale implementations. Entrepreneurial mindset and ability to drive innovation. Demonstrated success in launching new software products or services. ATTENDANCE/WORK LOCATION The position is based in our Richardson, TX office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment; talk or hear, to communicate with employees, and/or customers. The employee is required to regularly communicate with other employees, confer or coordinate with other employees. DISCLAIMER Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. ADDITIONAL REQUIREMENTS Applicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions. Pre-employment background screening will be conducted. Department: Product Management This is a non-management position This is a full time position #J-18808-Ljbffr