Principal Product Manager, AI Product

Role Description

We are looking for a Principal Product Manager, AI Products to help define and deliver the next generation of AI-powered healthcare solutions. This leader will own critical product investments that leverage generative AI, advanced analytics, and intelligent automation to solve meaningful customer problems and create measurable business value.

Principal Product Managers at Arcadia are builders, operators, and end-to-end owners. They combine deep customer understanding, strong technical fluency, and relentless execution to bring innovative products from concept to customer adoption.

• Operate with significant autonomy and influence company strategy through product outcomes.
• Accountable for delivering enterprise-grade capabilities that customers trust and depend on.
• Ideal for product leaders who thrive in fast-moving environments.
• Success is measured by products delivered, customer outcomes achieved, and business impact created.

What Success Looks Like

• In 3 months:
  • Develop working expertise in Arcadia’s platform architecture, customer workflows, AI strategy, and data ecosystem.
  • Identify and prioritize high-impact product opportunities within assigned domain ownership.
  • Ship at least one meaningful customer-facing enhancement or production capability.
  • Demonstrate the ability to independently navigate ambiguity and drive product decisions to execution.
• In 6 months:
  • Deliver multiple enterprise-grade AI-enabled product capabilities into production.
  • Establish a track record of measurable customer adoption and business impact.
  • Become the recognized product owner and domain expert for assigned product areas.
  • Demonstrate consistent execution against roadmap commitments.
• In 12 months:
  • Own a portfolio of AI-powered product capabilities delivering measurable customer and business outcomes.
  • Lead major product initiatives that drive growth, operational leverage, customer retention, or market differentiation.
  • Influence Arcadia’s long-term AI product strategy through successful execution and demonstrated results.
  • Be recognized as one of the organization’s strongest product builders and operators.

What You'll Be Doing

• Own the end-to-end lifecycle of AI-powered product capabilities from concept through customer adoption and measurable business impact.
• Deliver enterprise-grade generative AI products and workflow automation capabilities into production environments at scale.
• Work directly with customers to understand operational challenges, validate product direction, and ensure solutions address real-world healthcare workflows.
• Translate advances in AI, LLMs, agentic systems, retrieval architectures, and analytics into practical customer solutions.
• Partner closely with Engineering, Data Science, Customer Success, and GTM teams to ensure products are successfully adopted and deliver measurable value.
• Drive roadmap decisions using customer needs, technical realities, business objectives, and market opportunities.
• Own product success metrics tied to customer adoption, revenue growth, operational efficiency, and business outcomes.
• Act as the accountable owner for shipping high-quality products on a predictable cadence.
• Mentor and elevate product management practices across the broader Product organization.

Qualifications

• Bachelor’s degree required; advanced degree in business, computer science, engineering, healthcare, data science, AI/ML, or a related field preferred.
• 12+ years in enterprise SaaS, platform products, AI-enabled products, data products, or similarly complex technical environments; bonus if experience includes healthcare environments.
• Experience building and scaling enterprise-grade AI, machine learning, or generative AI products.
• Experience delivering products powered by LLMs, agentic systems, retrieval-augmented generation (RAG), intelligent automation, predictive analytics, or similar AI technologies.
• Proven track record shipping products used by enterprise customers at scale.
• Experience defining and delivering products tied to measurable business outcomes and revenue impact.
• Experience owning products with measurable commercial outcomes, including adoption, retention, growth, or revenue objectives.
• Demonstrable understanding of how product decisions connect to business performance and customer value realization.
• Experience partnering closely with Engineering and GTM organizations to successfully bring products to market.

Requirements

• Strong technical fluency across modern AI systems, including generative AI, LLMs, retrieval architectures (RAG), intelligent automation, model evaluation, and AI governance.
• Ability to engage deeply with engineering teams on architecture, implementation tradeoffs, and production deployment decisions.

Qualities

• Highly autonomous operator with strong ownership mentality and executive presence.
• Collaborative leader capable of influencing across Product, Engineering, Analytics, and Executive teams.
• Demonstrated ability to create clarity, structure, and momentum in ambiguous problem spaces.
• Practiced in building new products, processes, and operating models from the ground up.
• Strong ownership orientation with a bias toward action and execution.

Skills

• Exceptional product strategy, prioritization, communication, and execution leadership.
• Strong analytical and technical fluency, including ability to navigate complex platform and AI-enabled product discussions.
• Ability to translate customer, operational, and business needs into scalable product direction and measurable outcomes.

Benefits

• The opportunity to shape the future of AI-enabled healthcare products and platform innovation at scale.
• Significant influence over strategic product direction, organizational maturity, and next-generation customer experiences.
• The opportunity to solve some of healthcare’s most complex operational, clinical, and data challenges alongside exceptionally talented cross-functional teams.
• A highly visible role with meaningful executive partnership and organizational impact.
• The ability to help define how AI, automation, analytics, and workflow transformation reshape healthcare delivery and operations.
• Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care.
• A flexible, remote-friendly company with personality and heart.
• Employee-driven programs and initiatives for personal and professional development.
• Become a member of the talented, energized, diverse, and purpose-driven Arcadian Community.
• $180,000 - $220,000 a year.