Regional Manager

Position Overview Regulatory Role: Manager V, Regional Manager within Texas Health and Human Services Commission (HHSC). Responsibilities include overseeing the daily operations of a BPI field and claims investigations unit within a multi‑county area. Location: FORT WORTH, TX. Examines investigations related to Medicaid, CHIP, SNAP, TANF, and WIC programs. Benefits Full‑time eligible employees receive 100% paid employee health insurance, a defined benefit pension plan, generous paid time off, and opportunities for career advancement. Responsibilities Manage daily operations and activities of the BPI field and claims investigation unit, including staff coaching, counseling, training, and performance reviews. Establish unit goals, guidelines, processes, and monitor completion. Plan, assign, organize, evaluate, and prioritize workload and scheduling. Review and approve fraud investigation reports, ensuring evidence supports findings, overpayment calculations are accurate, and case files comply with policies. Represent the Office of Inspector General (OIG) in workgroups, meetings, trials, and committees, collaborating with federal and state agencies and law enforcement. Prepare BPI management and productivity reports, studies, and special investigations, research studies, and projects that support OIG operations. Manage the unit budget, purchasing, and oversee studies of HHS operations to recommend improvements. Maintain a regular and predictable schedule and perform other duties as assigned. Essential Job Functions 40% – Manage operations, staff development, coaching and guidance. 25% – Establish goals, monitor performance, coordinate processes, mentor other managers. 20% – Review reports, identify trends, recommend improvements. 10% – Represent OIG in workgroups, support initiatives and policy improvement. 5% – Oversee preparation of reports, special investigations, audits, and budget management. Knowledge, Skills, and Abilities Knowledge of office management and HHS administrative procedures. Knowledge of public administration, strategic planning, and state/federal laws. Knowledge of OIG operating procedures, enabling legislation, and HHS social services programs. Experience applying HHS eligibility requirements to investigations. Skills in planning, implementation, coordination, leadership, decision making, performance monitoring, data analysis, communication, investigative interviews, legal research, and use of ASOIG and other software. Ability to manage program activities, develop training materials, allocate resources, manage investigations, and provide testimony. Registration or Licensure Requirements Current, valid driver’s license required. Initial Selection Criteria

• Minimum four‑year college or university graduation.
• One year of Texas Health and Human Service OIG Lead Investigator experience or five years of managerial experience; experience managing an investigative team is preferred.

• 50% travel required.
• Telework may be available per agency policies.