Remote Enterprise Service Desk Team Lead - Night Shift
Embedded Shishya
Embedded Shishya in the Philippines is seeking an Enterprise Service Desk Team Lead responsible for acting as a technical escalation for Tier 1 & 2, mentoring analysts, and ensuring SLA-driven ticket flow within the service delivery model.
The role requires strong IT infrastructure knowledge across Windows, Server, 365, Entra ID/AD, Citrix, virtualization, and email security, with a focus on customer satisfaction and timely resolutions.
#J-18808-LjbffrVacancy posted more than 2 months ago
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