Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Advisor

Victory Automotive Group

Automotive Service Advisor

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer's wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians.

Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He or she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended.

The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.

He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities
  • Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems
  • Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can't be ready at the promised time, and obtains authorization from customers when repair estimates are revised
  • Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations
  • Ensures that all completed repairs have gone through quality control and/or a road test
  • Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB)
  • Ensures all service level targets are met or exceeded
  • Ensures that required documentation is complete and is in compliance with regulations and standards
  • Complies with and enforces all safety policies and procedures
  • Attends all staff meetings, trainings, and educational classes as required
  • Performs other duties as assigned
Qualifications
  • High school diploma or GED
  • One year of dealer-level or large facility experience preferred
  • Valid and unrestricted driver's license and clean driving record
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed
Compensation
  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

It's time to make the most important move of your career!

Apply Now!

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Advisor in Seaside, CA vacancy
  • $69k

     ...others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance... 
    Suggested
    Remote work
    Work from home
    Flexible hours

    HMG Careers

    Seaside, CA
    3 days ago
  • $16.9 per hour

     ...Job Description The Service Salesperson helps customers with the maintenance and repair of their vehicle. He/she writes repair orders...  ..., verbal and written Valid driver's license The Service Advisor has a Pay Scale consisting of the following elements and ranges... 
    Suggested
    Hourly pay
    Work at office

    Groppetti Auto

    Seaside, CA
    2 days ago
  •  ...class organization of happy employees. Relationships are the foundation of our success. With every vehicle sold, every automobile serviced, every customer interaction and every new hire brought onboard - we strive to create outstanding and long-lasting relationships. This... 
    Suggested
    Local area

    Cardinale Auto Group

    Seaside, CA
    2 days ago
  •  ...Job Details Job Location : Seaside, CA 93955 Job Title: Service Advisor Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires... 
    Suggested

    Val Strough Cypress Coast Automotive Group

    Seaside, CA
    1 day ago
  •  ...Service Advisor We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization... 
    Suggested
    Hourly pay
    Flexible hours

    Big Brand Tire Careers

    Seaside, CA
    12 hours ago
  • $64.5k - $161.8k

    BMW of Monterey is seeking an experienced, customer-focused Service Advisor to join our high-performing service team. If you thrive in a fast-paced automotive environment, enjoy building lasting client relationships, and are passionate about delivering premium customer... 
    Price work
    Temporary work

    3M HEALTHCARE

    Seaside, CA
    2 days ago
  • $45k - $145k

     ...Service Writer/Advisor Mercedes-Benz of Monterey - Monterey, CA 93940 Salary Range $45,000.00 - $145,000.00 Commission/year Position Type Full Time Overview Mercedes-Benz of Monterey is currently seeking a talented and experienced Service Writer/Advisor to... 
    Full time
    Part time

    Unstoppable Automotive Group

    Monterey, CA
    1 day ago
  • $25 - $35 per hour

    Now Interviewing: Automotive Service Advisor Seaside, CA | Full-Time | Monday-Friday | Weekends Off Serious inquiries only. Must have professional experience in customer service and sales. Why You’ll Love Working Here At Wayside Garage, you’re not just clocking in—you... 
    Base plus commission
    Full time
    Local area
    Monday to Friday

    Wayside Garage

    Seaside, CA
    3 days ago
  • Automotive Service Advisor Monday-Friday | No Weekends | Full-Time Sullivan’s Auto Service is hiring an experienced Service Advisor to join a busy, stable, and organized shop. This role is for someone who knows how to run a service desk— communicate with customers, build... 
    Full time
    Monday to Friday

    SULLIVAN

    Seaside, CA
    2 days ago
  •  ...Job Description Job Description Service Advisor / Customer Sales Monday–Friday | No Weekends | Base Pay + Performance Bonus Sullivan’s Auto Service is growing and looking for a friendly, motivated, highly organized person who is great with customers and comfortable... 
    Monday to Friday

    Sullivan's Auto Service & Tire Pros

    Seaside, CA
    2 days ago
  • $18 - $25.4 per hour

     ...shelves. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating... 
    Hourly pay
    Full time
    Part time
    Seasonal work
    Immediate start
    All shifts
    Flexible hours
    Shift work
    Night shift

    Whole Foods

    Monterey, CA
    1 day ago
  • $24 - $27 per hour

     ...Street Outreach Advisor Location: Hybrid - Field Based (Based on Hiring County) Employment Type: Full-Time Compensation: $24...  ...Through compassionate, person-centered healthcare, behavioral health services, and social supports, we walk alongside people as they work... 
    Hourly pay
    Full time
    Local area

    Pacific Health Group

    Monterey, CA
    3 days ago
  • $13.7k

     ...earning your commission happens with the power of AT&T's full suite of products at your fingertips the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll... 
    Hourly pay
    Temporary work
    Part time
    Work at office
    Local area
    Relocation
    Flexible hours

    AT&T

    Monterey, CA
    3 days ago
  • $25.19 per hour

     ...for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether... 
    Hourly pay
    Full time
    Work experience placement
    Local area
    Remote work

    Marriott International Inc

    Monterey, CA
    1 hour ago
  •  ...and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. As a Guest Services Associate, you will welcome guests, provide room rate quotes, assist with registrations, and handle cash and card transactions,... 

    Travel + Leisure

    Seaside, CA
    1 day ago
  •  ...calls/emails, and coordinate team-wide meetings.Client & Vendor Relations: Act as the primary point of contact for inquiries; draft service agreements, send thank-you notes, and perform proactive lead follow-up.Operations Scheduling: Support the scheduling of cleaning... 
    16 hours
    Part time
    For contractors
    Work at office
    Shift work
    2 days per week
    3 days per week

    Escarraga's Luxury Cleaning

    Monterey, CA
    12 hours ago
  •  ...meetings, trainings, and educational classes as required Performs other duties as assigned Job Requirement:Requirements Customer Service experience preferred Professional and dependable Safety and customer service oriented Basic computer and internet skills... 

    Victory Toyota - Seaside CA

    Seaside, CA
    14 days ago
  • $16 - $17.6 per hour

     ...experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish... 
    Full time
    Seasonal work

    Boxlunch & Hot Topic

    Monterey, CA
    1 day ago
  •  ...counseling, workforce development, job coaching, education, human services, recruiting, or employment services. You understand that every...  ...independence. Many successful Life Skills Coaches and Resident Advisors at CLE come from backgrounds such as: Psychology... 
    Part time
    Self employment
    Internship
    Local area
    Flexible hours
    Night shift

    CLE | College Living Experience

    Monterey, CA
    3 days ago
  • $21 - $24 per hour

     ...Monterey Bay GI Consultants Medical Group with offices in Monterey and Salinas. Our practice has an outstanding reputation for quality services. Ou rpractice works together to realize a shared vision of uncompromising excellence in Gastroenterology and Endoscopy. To fulfill... 
    Hourly pay
    Full time
    Local area
    Monday to Friday

    Practice Management

    Monterey, CA
    1 day ago
  • $16.9 - $26.2 per hour

    Assistant Services Manager The Assistant Services Manager (ASM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in hair and skin services. The ASM supports the... 
    Full time
    Part time
    Work experience placement
    Work at office
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Ulta Beauty

    Seaside, CA
    4 days ago
  • Dollar Tree Stores in Monterey, California, is seeking a part-time Customer Service Associate. You will be responsible for assisting customers with their inquiries, managing transactions, and ensuring the store remains clean and well-stocked. The ideal candidate should... 
    Part time

    Dollar Tree Stores

    Monterey, CA
    4 days ago
  •  ...applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. #J-18808-Ljbffr... 
    Full time
    Work at office
    Remote work

    California Department of Industrial Relations

    Monterey, CA
    4 days ago
  •  ...rate of 3.7 hours per 80 hours earned in a biweekly pay period. The accrual rate increases after 3, 5, 10, 15, 20 and 25 years of service. Holidays: 14 days a year. Sick Leave: Provides salary continuation for absence due to illness and is earned at the rate of 3... 
    Full time
    Contract work
    Part time
    Work at office
    Immediate start

    GovernmentJobs.com

    Monterey, CA
    3 days ago
  • $16.9 per hour

     ...Seaside, CA 93955, USA Description Bayonet & Black Horse Golf Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for... 

    Troon

    Seaside, CA
    4 days ago
  •  ...the appropriate department. Must be able to work with a EMR system. Balance the collection of patient payments and co-payments for services. Filing/Scanning Perform this clerical duty each day Call and Confirm schedule for physician, make sure schedules are full each... 

    Gustavo A Gonzalez

    Monterey, CA
    2 days ago
  •  ...in Carmel and now serves Monterey County through several clinics located in Carmel, Marina and Monterey. MMG is a non-profit public service physician group with over 60 healthcare providers, seeing approximately 125,000 patient visits annually. We believe the primary... 
    Full time
    Temporary work

    Cypress Healthcare Partners

    Monterey, CA
    4 days ago
  • $35.36 - $47.32 per hour

     ...department office supervisor, the unit receptionist (UR) performs duties related to scheduling and pre-registration for upcoming services to assure a smooth process for the patient. Duties include reviewing orders from physicians and assuring therapy is scheduled accordingly... 
    Hourly pay
    Daily paid
    Work experience placement
    Work at office
    Monday to Friday
    Shift work
    Night shift
    Afternoon shift

    Montage Health

    Monterey, CA
    5 days ago
  • $23.71 per hour

     ...work environment where you can showcase your hospitality skills. As an employee, you will have the opportunity to deliver exceptional service to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Regency... 
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Cours...

    Monterey, CA
    3 days ago
  •  ...milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy... 
    Part time
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    Macy's

    Monterey, CA
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Advisor. Be the first to apply!