SPA Manager

Hand & Stone Massage & Facial Spa | Austin Area - North Lead a Team. Grow a Business. Make an Impact. Are you a natural leader who thrives in a fast-paced environment? Do you love coaching teams, creating exceptional guest experiences, and driving results? At Hand & Stone Massage and Facial Spa, we're looking for an Assistant Spa Manager who is ready to take the next step in their leadership career. You'll partner with the Spa Manager to lead a high-performing team, support daily operations, and help create a positive, energetic culture where both team members and guests thrive. This is more than a management position—it's an opportunity to build a career with a growing company that invests in its leaders. What You'll Do Help lead the day-to-day operations of a busy, successful spa Coach, develop, and motivate a team of Spa Associates to achieve sales and service goals Deliver an exceptional guest experience from check-in to check-out Support membership growth and retail sales through confident coaching and leadership Assist with scheduling, payroll, inventory, reporting, and administrative responsibilities Ensure smooth daily operations while resolving guest and team concerns professionally Maintain a welcoming, organized, and positive spa environment Partner with the Spa Manager to build a culture of accountability, teamwork, and excellence What We're Looking For Leadership or management experience in retail, hospitality, wellness, or a customer-focused environment A passion for coaching people and helping teams succeed Strong sales mindset with the ability to inspire performance Excellent communication and organizational skills Comfortable multitasking in a fast-paced environment Experience with scheduling or booking software is a plus Ability to balance coaching, accountability, and daily operational responsibilities Flexible availability, including evenings, weekends, and holidays An appreciation for health, wellness, massage therapy, and skincare Why You\'ll Love Working With Us Medical, Dental & Vision Insurance 401(k) Supplemental Insurance Paid Vacation Flexible Scheduling Employee Discounts on Spa Services & Retail Products Employee Referral Bonus Program Rewards & Recognition Programs Career growth opportunities with an expanding organization If you\'re passionate about leading people, delivering outstanding customer experiences, and building a successful team, we\'d love to meet you. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. #J-18808-Ljbffr