Care Coordinator Chronic Management

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130 medical providers who care for more than 200000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities Live Better Live Longer through personalized healthcare with a focus on preventing the nations top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services behavioral health allergy testing and immunotherapy in-house lab testing imaging chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Care Coordinator to join our team! This individual will be expected to monitor a specific group of patients care and support them in achieving short/long term health goals. The Care Coordinator will coordinate with providers to ensure patients needs are met. A working knowledge of the clinical field is desired for this position.

About the Role:

This is an in office phone and EMR-based coordination role not a traditional clinical floor position. As a Care Coordinator in our growing CCM program youll work directly with patients living with chronic conditions (such as diabetes hypertension COPD and heart disease) helping them stay on track with their care plans and health goals through regular outreach and follow-up. This is a fantastic opportunity for Medical Assistants looking to take the next step in their career while still using their clinical knowledge every day.

Care Coordinator Responsibilities:

• Developing personalized care plans in collaboration with patients caregivers and healthcare providers.
• Coordinating and facilitating communication between various healthcare team members including physicians specialists nurses and ancillary service providers.
• Monitoring patients adherence to treatment plans and medications as well as their progress towards health goals.
• Providing ongoing education and support to patients and their families regarding disease management lifestyle modifications and preventive care measures.
• Utilizing electronic health records (EHR) and other healthcare technology tools to document patient encounters track interventions and ensure continuity of care.
• Collaborating with community resources and social services agencies to address patients social determinants of health and support their overall well-being.
• Conducting regular follow-up check ins and care coordination activities to optimize health outcomes and quality of life for patients with chronic conditions.

Care Coordinator Qualifications:

• At least 1 year of clinical work experience as a Medical Assistant
• At least 1 year of EMR experience; eClinicalWorks preferred
• High level of professionalism
• Excellent written and verbal communication skills
• Strong customer service skills
• Medical Assistant Course Completion Diploma or CMA designation required
• Bilingual (English/Spanish) is a plus
• Must have HS diploma or GED equivalent

Why Join Our Team

• Substantial growth opportunities
• Leadership and mentoring
• Resources to further your career
• Fun work environment (events holiday parties)
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment

Required Experience:

IC