medical office assistant

Job Description

Job Description

About the Role:

Kings Clinic and Urgent Care PLLC in Kings Mountain, NC is looking for a motivated and compassionate Medical Office Assistant to join our growing healthcare team. This is a fantastic opportunity to be part of a fast-paced clinical environment where you'll make a real difference in patients' lives every day. If you thrive in a people-first setting and have a passion for healthcare, we want to hear from you!

Responsibilities:

• Greet and check in patients, ensuring a welcoming and efficient front-desk experience
• Schedule and confirm patient appointments, managing the clinic calendar accurately
• Verify patient insurance information and process co-pays and billing
• Maintain and update electronic health records (EHR) with accuracy and confidentiality
• Assist clinical staff with patient intake, vital signs, and rooming patients as needed
• Answer multi-line phone systems, triage calls, and relay messages to appropriate staff
• Ensure exam rooms and common areas are clean, stocked, and prepared for patient care

Requirements:

• High school diploma or GED required; medical assistant certification (CMA, RMA) preferred
• Prior experience in a medical office, clinic, or urgent care setting preferred
• Familiarity with EHR/EMR systems and medical billing practices
• Knowledge of HIPAA regulations and patient confidentiality standards
• Strong communication skills and a professional, patient-centered demeanor
• Ability to multitask and remain calm in a fast-paced urgent care environment
• Basic phlebotomy or clinical skills a plus

About Us:

Kings Clinic and Urgent Care PLLC is a trusted healthcare provider serving the Kings Mountain, NC community with compassionate, high-quality medical care. Our patients count on us for prompt, professional treatment — from routine visits to urgent medical needs. We pride ourselves on a supportive team culture where every staff member is valued and empowered to grow in their healthcare career.