Quality Assurance Manager

Overview At Gerdau, we empower our people to grow, thrive, and make a difference—together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose. Responsibilities Direct and lead employees involved in quality assurance, laboratory analysis, physical testing, customer technical service, product development, and end-application for the Steel Mill Division. May also lead and direct scheduling and billet handling functions at the mill s discretion. Ensure production adheres to customer specifications and accepted standards; assist the corporate sales group with product applications and recommendations; handle all product quality issues for the assigned steel mill. Ensure ongoing compliance with the Gerdau Business System (GBS). Report to the VP & General Manager, with a dotted line to the Director of Corporate Quality; supervise Routine Facilitators, Improvement Facilitators, Product Metallurgists, Lab Technicians, Schedulers, and Billet Yard Personnel; number of direct/indirect reports varies by location. Possess in-depth knowledge of testing techniques and analytical procedures related to product quality, metallurgical requirements, and standards for steel products; be familiar with chemical, mechanical, and metallurgical analysis and related testing equipment. Maintain understanding of quality control, process control techniques, and investigation processes; manage procedures related to computer systems including local MES, SAP, and location-specific applications. Oversee chemical analysis and mechanical testing of each batch for adherence to company and customer standards; investigate discrepancies and discuss product adherence with customers. Develop and present recommendations to operating departments on metallurgical issues; establish standard practices and procedures in collaboration with Melt Shop and Rolling Mill leadership; approve process changes. Collaborate with Operations to resolve quality issues and develop new products without compromising quality or safety; manage interdisciplinary teams and ensure alignment of work procedures and equipment. Act as liaison with customers, quality inspection firms, and external agencies to ensure compliance with quality requirements; may visit job sites or testing facilities to verify compliance; investigate quality failures and determine root causes; propose corrective actions. Assist other Gerdau locations as needed to resolve quality issues; share best practices through knowledge management and corporate quality meetings; participate in ongoing corporate quality projects. Recommend disposition of batches not meeting specifications; maintain laboratory and test equipment; ensure accuracy of certified mill test reports for customers; inform leadership of any product deviations. Oversee personnel planning, selection, and training; manage people development and coaching; participate in special projects as assigned; stay current with technology to drive continuous quality and process improvements. Qualifications Bachelor’s degree from an accredited institution in metallurgy or materials science with a minimum of 7 years of related steel mill experience; knowledge in product application area required; strong interpersonal skills; supervision and people development experience preferred. Compliance and Equality Gerdau believes in equal employment opportunity related to all employees and applicants for employment. There will be no discrimination on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. External applicants must be legally eligible to work in the country of hire without current or future sponsorship. If you are vision-impaired or have a disability under applicable law and wish to discuss accommodations, please contact our Talent Acquisition Team at View phone number on click.appcast.io or View email address on click.appcast.io. #J-18808-Ljbffr