Technical Writer II

Technical Writer II

At The Metropolitan Water District of Southern California, we're not just delivering water — we're sustaining life for over 19 million people. Behind every drop is a team of talented employees: innovators, problem-solvers, and connectors who make it all possible.

We're looking for a Technical Writer II who is passionate about clarity and dedicated to bridging the gap between complex information and actionable content. A good match is someone who thrives on distilling intricate processes into elegant documentation, takes pride in technical precision, and finds satisfaction in empowering others through knowledge. If you are an enthusiastic editor and a skillful writer, this is your opportunity to make an impact by ensuring our vital operations are documented with excellence.

What You'll Do

• Drive Documentation Strategy: Lead documentation planning by analyzing customer needs, coordinating project timelines, and managing schedules to ensure mission-critical information is delivered on time.
• Investigate and Synthesize: Conduct in-depth research and interviews with subject matter experts to capture complex processes and technical information and translate them into clear, actionable content.
• Produce High-Impact Content: Develop a wide range of materials including operating policies, field and administrative manuals, technical reports, and instructional procedures and guides, ensuring everything meets rigorous regulatory and internal standards.
• Visualize Data: Create and edit flowcharts, photos, and diagrams, including technical schematics with guidance from subject matter experts to enhance document comprehension.
• Ensure Precision and Accessibility: Perform meticulous document reviews for grammar and formatting, while managing the testing and publication of online resources.
• Collaborate Across Teams: Serve as a key contributor on project teams, applying technical expertise to cross-functional initiatives that support Metropolitan operations.

What We're Looking For

• An Experienced and Detail-Oriented Writer: You possess a strong command of English composition, grammatical structures, and the core theories of technical communication. You also have a proven track record in policy and manual development, ensuring consistency and accuracy across all organizational documentation.
• A Technologically Adept Creator: You are highly proficient in advanced word processing and diagramming software, with the ability to interpret and edit engineering drawings and schematics with guidance from subject matter experts.
• An Adaptable Team Player: You thrive in an environment that requires managing multiple priorities, collaborating across departments, and utilizing modern office technology to streamline workflows.

Schedule: 44/36, Monday through Friday with every other Friday off Monday through Thursday 9 hours per day, 8 hours per day every other Friday. Start times are no earlier than 6 am and end times are no later than 6 pm.

Hybrid: Metropolitan's current practice in this position is a hybrid work schedule. This typically includes two days a week in person and the other days remote. This is subject to change dependent on organizational needs. In addition, a telework policy is scheduled for negotiations and once completed and implemented, will provide final direction on the hybrid schedule.

This job announcement has been designed to indicate the general nature and level of work being performed by employees in this classification / job.

Education and Experience: Bachelor's degree from an accredited college or university in a related field and four years of relevant experience; or an equivalent combination of education and experience; or three years in the MWD Technical Writer I classification.

Relevant Experience is defined as: Experience writing user manuals, standard operating procedures, safety manuals, or operating policies.

License(s): Valid California Class C Driver's License or equivalent (required at time of application) that allows you to drive during your employment.

Benefits

• Competitive compensation
• Excellent medical, dental, life, vision plans.
• Deferred compensation in the form of a 401(k) plan (with matching contribution) and a 457 plan.
• Retirement benefits under the California Public Employees' Retirement System
• Tuition reimbursement
• Training and advancement opportunities
• Excellent working environment
• Hub of public transportation: rail, subway, buses, and taxis
• Public transportation reimbursements

The Metropolitan Water District of Southern California is a state-established cooperative that, along with its 26 cities and retail suppliers, provides water for 19 million people in six counties. The district imports water from the Colorado River and Northern California to supplement local supplies, and helps its members to develop increased water conservation, recycling, storage and other resource-management programs.

The Metropolitan Water District of Southern California is committed to providing reasonable accommodations to qualified individuals with disabilities. Qualified individuals with disabilities, who need a reasonable accommodation during the application or selection process, please call View phone number on click.appcast.io or email: View email address on click.appcast.io.

Metropolitan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran, or any other protected characteristic(s).

Application Filing Period: Closes at 4:30 pm PST on the date stated in the job announcement. However it may close prior to the filing end date if sufficient applications have been received. If sufficient applications have not been received, then the filing period end date may be extended.

Eligibility List*: An eligibility list is a list of qualified candidates created when a job posting states that one will be established.

Candidates who meet the minimum qualifications listed in the original posting and successfully pass all stages of the recruitment process—but are not selected for the initial vacancy—may be placed on this list for future openings.

The list may be used to invite candidates to participate in a selection interview for a future vacancy in the same classification / title (if there is one). The duration of the list depends on the applicable bargaining unit.

Qualifying Experience: Your resume must at a minimum include the month and year you began and ended employment, name of the organization, your title, and a brief description of your experience. If your employment was part-time, make sure you identify it on your resume next to the month/year.

Sponsorship: Applicants for employment with The Metropolitan Water District of Southern California must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (i.e., H1-B or other employment-based immigration case).