Physical Therapy Check-In

Check-In Receptionist

The Check-In Receptionist is responsible for all aspects of patient registration and check in for our physical therapy patients. This member of our fast-paced PT practice will greet, assist, and provide direction and information to patients and visitors.

Duties/Responsibilities:

• Complete patient registration and check in process, verifying insurance benefits
• Obtain necessary referrals
• Collect and post patient copays and payments
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff

Scheduling appointments

Assists patients as necessary. Contacts appropriate parties for transportation.

Managing payment batches and submitting daily balance sheets

Maintains reception area in a neat and orderly condition

Assists patients with electronic kiosks

Required Skills/Abilities:

• Ability to project a professional image with a strong sense of ethics
• Excellent verbal and written communication skills.
• Strong computer skills
• Strong organizational, prioritizing and analytical skills.

Education and Experience:

• High school graduate or equivalent required.

Physical Requirements:

• Prolonged standing and/or periods of sitting at a desk and working on a computer.
• Lifting up to 25 pounds occasionally.

Behaviors:

Preferred: Team Player: Works well as a member of a group

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

Education:

Required: High School or better.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

North Alabama Bone and Joint