FRONT DESK MANAGER/ ASSISTANT GENERAL MANAGER
$20 - $28 per hourResidence Inn by Marriott Anaheim/Placentia
Job Description
Job Description
Front Desk Manager / Assistant General Manager
Residence Inn by Marriott Anaheim Placentia/Fullerton, Placentia, CA
Pay: $20.00–$28.00 per hour, depending on experience
Residence Inn Anaheim Placentia/Fullerton is looking for an experienced, guest-focused leader to manage our front desk operations and support our General Manager in the hotel’s day-to-day management.
Responsibilities
- Supervise, schedule, train and coach front desk associates
- Oversee check-in and check-out, reservations, and guest requests
- Resolve guest concerns and maintain high guest satisfaction scores
- Support Marriott Bonvoy recognition and Marriott brand standards
- Handle shift reports and daily audits
- Assist the General Manager with hotel operations and act as manager on duty when needed
Requirements
- Residence Inn by Marriott experience required
- Previous supervisory experience in a hotel setting
- Full availability, including weekends, holidays, and morning, evening shifts and night audit.
- Strong communication, problem-solving and leadership skills
- Experience with Marriott systems (e.g. FSPMS/Opera, GXP) required
Vacancy posted 2 days ago
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