Administrative Support Coordinator

Patient Support CoordinatorPart-time 60 hours/pay period Monday-Friday 10:00 am - 5:00 pmA Patient Support Coordinator greets, registers and schedules patients in person and by phone. This position performs great customer service, works well in a fast-paced job, has good computer skills and is willing to learn electronic health records and payment systems. This team member works together with providers and staff to support and coordinate our patients care needs within the department and across the clinic.Key Job Duties:Represent the Mankato ClinicSchedule patient appointments to include follow-ups, canceling, confirming and reschedulingRegister patients in person and by phoneAccept and enter payments in computer systemUpdate insurance and verify personal informationAnswer incoming phone callsPrepare for patient's upcoming visitDistribute, explain and collect patient formsAnswer patient questions and direct patients to correct areasPerform clerical functions as needed for the departmentRequired:High school diploma or equivalentAbility to maintain composure when confronted with fast-paced and stressful situationsAbility to communicate effectivelyCustomer service experienceExcellent telephone communications and keyboarding skillsDedication to patient satisfactionProfessional and positive attitudeAbility to work well in a teamPreferred:Experience working with the publicMedical terminologyAdvanced educational trainingBLS (CPR) certification must be obtained within 90 days of hire. Employment is contingent on successful completion of drug screen, health assessment, and background check.Base Pay Range: $17.15-$23.95, initial pay based on relevant work experience.Our clinic environment offers primarily daytime, weekday schedules, helping employees maintain consistency in their daily routines. All employees scheduled 60-80 hours per pay period are eligible for full benefits.Health Insurance - all care received at the Mankato Clinic for employees and family members on the plan is covered at 100% after a $40 copay.Dental InsurancePaid Time OffPaid HolidaysPaid Bereavement LeaveLife Insurance/AD&DLong Term Care InsuranceGenerous 401(k)/Profit Sharing PlanEducation Assistance and Scholarship OpportunitiesEmployee Success Sharing Bonus ProgramCredit towards Mankato Clinic ApparelVolunteer Program that supports the non-profits that matter to you!Wellness ProgramEmployee Appreciation EventsPatients are at the heart of all we do at the Mankato Clinic. We respect our patients and each other. And we work together as a team to provide compassionate, high quality care and an awesome patient experience.The Mankato Clinic is locally owned by our physicians who are committed to the health of this region. We offer primary and specialty care with over 200 providers and approximately 650 employees located across 12 sites in four communities, including Mankato, North Mankato, St. Peter, and Mapleton. We value each and every member of our staff, empower employees to make decisions and promote honest and open communication.We believe diversity builds a stronger community where all people can thrive. Mankato Clinic promotes an inclusive environment where people feel they belong.We are an Equal Opportunity Employer and select individuals best matched for the job based upon job-related qualifications regardless of age, race, gender, color, religion, creed, sexual orientation, disability, veteran status, national origin, marital status, familial status, status with regard to public assistance, or any other status or characteristic protected by law.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.