Leasing and Occupancy Specialist II (Urbana at Hioaks)

Part-Time Leasing and Occupancy Specialist II (Urbana at Hioaks) Posted Tuesday, April 21, 2026 at 4:00 AM — WinnCompanies is seeking a Part‑Time Leasing and Occupancy Specialist II to join our team at Urbana at Hioaks, a 216‑unit tax credit community located in Richmond, VA. This role involves day‑to‑day leasing and marketing activities including apartment rentals, move‑ins, re‑certifications, and lease renewals. The successful candidate will provide outstanding service to customers and residents while maintaining budgeted occupancy at the highest attainable rents. Pay range: $20.00–$22.00 per hour, dependent on experience. Schedule is Monday‑through‑Friday from 10:00AM to 4:00PM. Responsibilities Interact with prospective and current residents to achieve maximum occupancy. Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualify prospects, and follow up on prospect leads. Prepare lease documentation applicable to program types, complete move‑in paperwork and procedures, maintain applicable databases, and ensure tour routes, amenity areas, and show units are to company standard. Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable. Review, prioritize, and distribute resident service requests as required. Assist with planning and facilitation of property events or programs required by the mixed‑income program guidelines. Assist on‑site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives. Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or maintain an extensive waiting list for all unit types. Remain current with local events and hiring trends that may impact the property. Maintain knowledge and understanding of current and sub markets, including competitors and customer demographics. Gather appropriate documents by program types for residency approval submission to the appropriate person or third‑party vendor for review and approval during the application or recertification process. Remain up to date with any/all federal, state, and/or other regulatory requirements and programs. Requirements High school diploma or GED equivalent. 3–5 years of relevant work experience. Past Tax Credit (LIHTC) experience at a multifamily site. SHCM certification. Experience with computer systems, particularly Microsoft Office. Exceptional interpersonal and communication skills. Strong attention to detail. Ability to work under pressure. Ability to work with a diverse group of people and personalities. Preferred Qualifications CALP certification. Experience with Yardi or RealPage property management software. Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry. Benefits Generous time off policies (including 11 paid holidays, with 12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual Day of Service; Floating Holiday. 401(k) plan options with a company match. Various Comprehensive Medical, Dental, & Vision plan options. Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution. Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance. Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions). Tuition Reimbursement program and continuous training and development opportunities. Well‑being program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options. Employee Corporate Discount Programs. Flexible and/or Hybrid schedules are available for certain roles. Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Winn El Paso