Customer Service Representative

Job Description

Job Description

FASTSIGNS #104401 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Base Salary Plus Commission
• Uncapped Earning Potential for Motivated Sales Professionals
• Ongoing Training and Professional Development
• Career Growth Opportunities within a Growing Company
• Supportive and Team-Oriented Work Environment
• Fast-Paced, Creative Industry with Diverse Projects
• Opportunity to Work with Local Businesses and Organizations
• Vacation and Holidays

A Successful FASTSIGNS Customer Service Representative Will:

• Be the Initial Contact with Current as well as Prospective Customers in our FASTSIGNS Center
• Learn to Prepare Estimates, Implement Work Orders and Ensure Timely Delivery of Finished Orders
• Enjoy Being Involved in Daily Team Meetings, Execute Business and Marketing Plans and be Intimately Involved in the Success of the FASTSIGNS Center
• Work with Customers in Numerous Ways Such as Email, Telephone, In-Person and at their Place of Business
• Build Long-Lasting Relationships by Turning Prospects into Long Term Clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 Years of Retail or Counter Sales Experience Preferred
• High School Diploma or Equivalent
• Outgoing, Responsive, Eager to Learn and has the Ability to Build Relationships
• Great Listening and Organization Skills
• Ability to Sit for Long Periods (4 hours or more)
• Ability to View a Computer Screen for Long Periods (4 hours or more)
• Ability to Work Under Pressure to Output High Volume, High-Quality Work

At FASTSIGNS, we're proud to operate with the feel of a small, family-oriented sign shop where people matter. While we are part of a nationally recognized brand, our local team works together like family. We believe in treating one another with respect, supporting each other's success, and creating a positive work environment where everyone feels valued.

We foster a culture of teamwork, open communication, and accountability. Every employee plays an important role in our success, and we encourage collaboration, creativity, and a willingness to help wherever needed. We celebrate wins together, learn from challenges, and take pride in delivering exceptional service to our customers.

If you're looking for a workplace where your contributions are noticed, your ideas are welcomed, and you can build meaningful relationships with both coworkers and customers, you'll feel right at home with our team.