Mobile Branch Banker
PNC Financial Services Group
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. Job Description Build the retail customer base through proactive, outbound quality sales conversations. Create customer loyalty and grow customer share of wallet through a differentiated customer experience. Sells the bank's products and services to existing and prospective clients outside of branch in non‑PNC locations, demonstrating how PNC can help them achieve their financial goals. Identify and independently act upon sales opportunities to achieve assigned sales goals. Establish connections between clients and PNC partners (e.g., PNC Investment, PNC Mortgage, and other consumer loan solutions) based on clients' financial needs and goals. Grow customer household relationships through onboarding new clients and building a strong pipeline of appointments for branch and PNC partners. Demonstrate value for customers to achieve greater financial well‑being by driving deep, needs‑based conversations. Create an exceptional customer experience at events in a variety of external locations to drive desired acquisition, customer loyalty, and increased share of wallet. Strengthen client relationships through continued on‑site events. Understand PNC capabilities, educate, and coach customers on technology options. Requirements for selling at non‑PNC locations: reliable vehicle for travel to multiple work locations daily; ability to lift and carry up to 40 pounds (including marketing materials, collateral, and promotional items). Employee Expectations Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations. Managing Risk – Assess and effectively manage all risks associated with business objectives and activities. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role, including: Relevant certifications or licenses. 3+ years of relevant experience. Associate’s degree or equivalent education, or a comparable combination of education, certification, and experience. Preferred Skills Anti‑Money Laundering (AML) Customer Loyalty Customer Solutions Financial Modeling Identifying Sales Opportunities Leveraging Technology Portfolio Management Strategic Collaborations Competencies Addressing Customer Needs Branch Banking Services Customer Acquisition Customer Experience Management Effective Communications Managing Multiple Priorities Sales Closing and Agreements Sales Proposals and Presentations Selling Work Experience Roles at this level typically require an Associate’s or equivalent degree and related experience or product knowledge. Experience in banking, sales, or a related field is preferred. Education No degree required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience may be considered. Certifications No required certifications. Licenses
- Ability to drive a commercial motor vehicle (CMV) with a gross vehicle weight rating (GVWR) in excess of 10,001 pounds but less than 26,001.
- Current Medical Examiner’s Certificate satisfying state and federal requirements.
- Valid Driver’s License issued by the state of operation with a clean driving record.
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