Insurance Verification Representative

Job Title: Insurance Verification Representative

Industry: Healthcare

Location: Chicago, IL

Assignment Type: Contract-to-Hire

Pay: $20 - $22 / hour, with potential increase to $24/hour upon permanent hire

Work Schedule:

• Monday-Friday, scheduled between 7:00 AM and 7:00 PM
• Weekly schedule determined based on business needs and availability
• Extended shift on Mondays until approximately 6:30 PM
• One remote Saturday per month (8:00 AM-12:00 PM)
• Up to 2 remote workdays per week available after training

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

Join a healthcare organization focused on delivering exceptional patient support and improving access to care. This team plays a vital role in helping patients navigate insurance requirements and ensuring a smooth registration and authorization process.

Job Description:

We are hiring two Insurance Verification Representatives to support healthcare insurance operations. This role is responsible for validating insurance information, obtaining authorizations, researching claim denials, and collaborating with clinics to secure accurate patient information. Successful candidates will have prior experience in a hospital environment and a strong understanding of the insurance verification process.

Key Responsibilities:

• Confirm patient insurance eligibility and benefits coverage
• Prepare and submit authorization requests for medical services
• Investigate and resolve insurance denials and coverage issues
• Coordinate provider assignments and maintain accurate records
• Contact physician offices and clinics to obtain missing documentation
• Ensure insurance information is updated and accurately documented

Qualifications:

• 3-4 years of hospital insurance verification and/or prior authorization experience *required*
• Experience handling insurance denials and appeals processes
• Strong attention to detail and organizational skills
• Excellent written and verbal communication abilities
• Bilingual candidates are encouraged to apply but are not required
• EMR experience is helpful but not required

Additional Details:

• Training is conducted onsite Monday-Friday
• Employee parking available
• Accessible by public transportation
• Business casual dress code
• Jeans permitted on Fridays
• Closed-toe shoes required

Perks:

• Hybrid work flexibility after onboarding
• Opportunity for permanent employment
• Potential pay increase upon conversion
• Supportive leadership and hands-on training
• Career growth within healthcare operations

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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