Patient Representative - Southlake
Methodist Dallas Medical Center
Job Posting
Hours of Work: 8 am- 5 pm
Days Of Week: Monday-Friday
Work Shift: 10X4 Day (United States of America)
Job Description:
Your Job: Greet, instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.
Your Job: High school education or equivalent 2 years in a front office using Medical Management software preferred Previous typing or data entry at experience Working knowledge of medical terminology and coding preferred
Your Job Responsibilities:
- Greets patients in a prompt, courteous and helpful manner.
- Checks-in patients, verifies and updates demographic and insurance information to the medical record.
- Collects payments and enters charges into computer system.
- Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information.
- Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
- Proficiency with medical office technology systems.
- Maintains work area and reception area in neat and orderly manner.
- Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
- Attends educational and staff meetings as scheduled.
- Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
- Must be able to support the clinic efficiency and cohesion.
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous.
Our affiliation means being part of an award-winning workplace:
- Newsweek's America's Most Admired Workplaces 2026
- Glassdoor's Best-Led Companies 2025
- Fortune's Best Workplaces in Health Care 2025
- Great Place to Work Certified 2026-2026
- Glassdoor's Best Places to Work 2025
- TIME's Best Companies for Future Leaders 2025
- Military Friendly Gold Employer 2025
- Newsweek's America's Greatest Workplaces for Mental Well-Being 2025
- Becker's Healthcare Top Places to Work in Healthcare 2025
- Newsweek's Greatest Workplaces 2025
$17.7 - $21.3 per hour
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