US_East | Business Analyst_L3

Business/System Analyst

New York, NY (Hybrid)

We are seeking a skilled Business/System Analyst with strong expertise in requirements gathering, process design, and Agile methodologies. The ideal candidate will bridge the gap between business needs and technical solutions by translating requirements into clear documentation, user stories, and process flows using tools such as JIRA, Lucidchart, and Microsoft Visio.

Top Skills:

• Business Analysis, System Analysis, and Technical Analysis
• Requirements Gathering, Documentation, and User Story Creation
• Agile/Scrum Methodologies and JIRA
• Process Mapping, Workflow Design, and Data Flow Diagrams
• Lucidchart and Microsoft Visio

Key Responsibilities:

• Perform business, system, and technical analysis to understand project requirements.
• Collaborate with stakeholders to gather, analyze, and document requirements.
• Define functional and non-functional requirements.
• Create detailed user stories, acceptance criteria, and use cases.
• Conduct requirements workshops and stakeholder discussions.
• Design and document business processes, workflows, and system diagrams.
• Develop process maps, workflow diagrams, and data flow diagrams using Lucidchart and Microsoft Visio.
• Translate business requirements into technical specifications.
• Work closely with development, QA, and product teams.
• Participating in Agile/Scrum ceremonies, including: Sprint Planning, Daily Stand-Ups, Backlog Grooming, Sprint Reviews.
• Manage and track requirements within JIRA.
• Ensure requirements are clearly understood and implemented accurately.
• Support User Acceptance Testing (UAT) and validation activities.
• Identify process improvement opportunities and recommend solutions.

Required Qualifications:

Analysis Skills

• Strong experience in: Business Analysis, System Analysis, Technical Analysis.
• Ability to break down complex business problems into clear and actionable requirements.

Requirements Management

• Expertise in: Requirements elicitation, Requirements definition, Requirements documentation.
• Experience creating: User Stories, Use Cases, Functional Specifications, Acceptance Criteria.

Process Design

• Hands-on experience with: Process Mapping, Workflow Diagrams, Data Flow Diagrams (DFD).
• Proficiency with: Lucidchart, Microsoft Visio.

Agile & Tools

• Strong understanding of Agile and Scrum methodologies.
• Experience working with: JIRA (Backlog Management and Story Tracking).
• Knowledge of: Sprint Lifecycle, Agile Best Practices.

Preferred Qualifications

• Exposure to technical systems, APIs, and integrations.
• Basic understanding of SQL and database concepts.
• Experience supporting UAT coordination and testing activities.
• Familiarity with: Confluence, Azure DevOps.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.