Store Manager

Overview As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You will congratulate new parents and grandparents, introduce them to baby essentials, help prep them for the first day of school, and support them through all moments on their parenting journey. We are looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and the team on product styles, features, and benefits. Responsibilities Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team. Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement. Grow leaders through providing direction, delegation, and investing in their development. Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits. Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit. Execute Company’s direction on merchandising and operations; manage payroll and budgets. Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results. Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the available tools. Reduce loss through a consistent level of customer service, education, and operational controls. Qualities and Qualifications A positive and solutions-oriented mindset. Effective and professional verbal and written communication skills. Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once. Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.). Minimum of 3 years of retail or related management experience leading direct reports. A high school diploma or GED. Physical Requirements Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week. Benefits Schedules that fit your life. We provide health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more. Advance You Program offers tuition‑free GED or bachelor’s degree programs and English as a second language learning. Paid time off, holidays, parental leave, adoption assistance, charitable matching gifts, and additional perks enhance work‑life balance. Professional Development We offer training and development programs to help you grow in your current role and beyond, fostering career advancement and skill building. Compensation Hourly pay ranges from $28.00 to $37.00 based on experience and location. Equal Opportunity Employer Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr