Director of Operations POST NUMBER: 486026

Director of Operations
Atlanta, GA
Onsite

We are seeking an experienced Director of Operations to lead and optimize operational functions within a growing financial services organization. This individual will oversee day-to-day operations, drive process improvement initiatives, manage operational risk, and ensure the delivery of high-quality client service. The role will partner closely with senior leadership to support organizational growth, operational scalability, and continuous improvement efforts.

Key Responsibilities

• Lead and oversee daily operations, ensuring efficiency, accuracy, and service excellence.
• Develop, implement, and enhance operational processes, controls, and workflows.
• Drive automation, process improvement, and scalability initiatives.
• Monitor operational performance metrics and identify opportunities for optimization.
• Manage operational risk and support regulatory compliance efforts.
• Lead audits, reviews, and remediation activities as needed.
• Recruit, mentor, and develop high-performing operations teams.
• Serve as an escalation point for complex operational matters.
• Partner with internal and external stakeholders to improve service delivery and operational effectiveness.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Management, or a related field.
• 7 years of progressive operations leadership experience within financial services, banking, wealth management, fiduciary services, or a related industry.
• Demonstrated success leading teams, managing operational risk, and implementing process improvements.
• Strong leadership, communication, and problem-solving skills.
• Experience with operational systems, workflow tools, and process automation initiatives preferred.

Why Consider This Opportunity

• High-impact leadership role with visibility across the organization.
• Opportunity to drive meaningful operational improvements and strategic initiatives.
• Collaborative, growth-oriented culture with strong leadership support.
• Competitive compensation, bonus opportunity, and comprehensive benefits package.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.