Vehicle Condition Inspector

Responsibilities Actively and consistently support all efforts to simplify and enhance the customer experience. Partner with a Territory Manager and a team of Inspectors to conduct inspections of vehicles at dealerships, auctions, and off-lease locations, detecting damage, missing parts and mechanical problems. Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation. Help the sales team up‑sell or cross‑sell services and products. Interface regularly with dealers to develop and ensure client satisfaction and build strong relationships. Travel to and from dealerships and homes to inspect, write condition reports, and list vehicles for sale on the auction platform. Take multiple overall and damage photos, match them to a vehicle, and upload them to the image server using the company‑issued smartphone. List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing. Sign up independent dealerships as buyers on the ACV Auctions digital platform. Perform additional duties as assigned. Qualifications At least 1 year of experience in the automotive field (body, paint and mechanical repair) with a customer‑service background. Ability to read, write, speak and understand English. Ability to work outdoors in the elements for extended periods. Problem‑solving aptitude to meet challenges with resourcefulness and innovative approaches. Proven success working independently with minimal supervision while being part of a team environment. Excellent communication skills with the ability to understand customer needs and expectations. Valid driver’s license and use of a validly registered and insured motor vehicle required. Knowledge of system capabilities, necessary software packages, and web‑based applications. Ability to perform manual labor such as standing for extended periods, lifting at least 25 lbs, bending, and squatting. Ability to drive both manual and automatic transmissions. Vision abilities required to properly identify small defects around and underneath vehicles. Benefits Multiple medical plans including a high deductible, low cost health plan. Company‑sponsored (paid) Short‑Term Disability, Long‑Term Disability, and Life Insurance. Optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance. Generous paid time off options: uncapped vacation days, the greater of 3 paid sick days or compliance with applicable state/local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by law. Employee Stock Purchase Program with additional opportunities to earn stock in the Company. Retirement planning through the Company’s 401(k). Additional Information No immigration or work visa sponsorship is provided for this position. EEO Statement ACV is an equal‑opportunity employer. We are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We provide equal employment opportunities regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, veteran status, or any other protected characteristic. We also consider qualified applicants regardless of criminal history (consistent with legal requirements). If you have a disability or special need that requires reasonable accommodation, please let us know. Privacy Notice For information on our collection and use of your personal information, please see our Privacy Notice. #J-18808-Ljbffr